Capitol Ford Santa Fe - Service Center

I took vehicle for service. Two days to complete. I stated I must have vehicle in two days. They did not look at it. I picked up vehicle. Two days to complete. I stated I must have vehicle in two days. They did not look at it. I picked up vehicle. More

Nice people at the desk. They contacted me when the vehicle was ready. Job was done in the estimated amount of time. They contacted me when the vehicle was ready. Job was done in the estimated amount of time. More

Quick and painless took a minimal amount of time and effort service was complete and efficient effort service was complete and efficient More

Tim kept me informed during the whole process. Also, their concierge service is so helpful for people like me who don't have a ride. Also, their concierge service is so helpful for people like me who don't have a ride. More

The service was done promptly with no problems. The service team installed new wipers without my asking. The service team installed new wipers without my asking. More

Was very frustrated as I had an appointment for oil change at 9 am. I got to service center and found out I did not have an appointment. The service person understood my frustration as was able to ge change at 9 am. I got to service center and found out I did not have an appointment. The service person understood my frustration as was able to get my car in quickly and get my oil change done. I really appreciated his kindness and understanding of my frustration. He made my appointment a positive experience. I appreciate that. More

Woman who initially took my appointment scheduled me in the wrong area, and the cost to install a inexpensive part seemed high, but my overall experience was good. Richard's experience and professionalism the wrong area, and the cost to install a inexpensive part seemed high, but my overall experience was good. Richard's experience and professionalism resolved any and all issues for me. More

Professional and knowledgeable. Understood my needs and service was quick. Even checked my tire pressure when asked. Great job! Understood my needs and service was quick. Even checked my tire pressure when asked. Great job! More

Excellent customer service- quicker than expected. Professional, knowledgeable and friendly . Would definitely recommend and return Professional, knowledgeable and friendly . Would definitely recommend and return More

Car seems to be functioning properly after fix. Spoke with Richard and a little bit with Bart. Both were helpful. Spoke with Richard and a little bit with Bart. Both were helpful. More