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Capitol Ford Santa Fe - Service Center

Santa Fe, NM

4.5
225 Reviews

225 Reviews of Capitol Ford Santa Fe - Service Center

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June 02, 2025

Tim was my contact person, and hard to say enough good things about him….. He answered all my questions, is honest, kept in touch with me and is a wonderful person to work with. I have never trusted car d More

by LESLIEANDBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Finally got my trailer brake due to Tom helping Will in parts use Oasis to plug in my VIN # to see what my truck had. It needed another part with the knob. They ordered the part and Will let me know it c More

by DEBBIE.SWIDERSKI
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom and Will.
June 01, 2025

Quick Lane took 3 hours. I believe it was because of lift Bay Area not available for my type car. More

by mrst911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Service is always great! I have bought nearly 10 different vehicles at this dealership thruogh the years and I am never dissapointed. More

by ryanortizsf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

I do not let any other garage to work on my vehicles…totally trust the techs and the service is exceptional More

by lgjhms59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The girl that’s been there a couple of years now is exceptional
May 30, 2025

Great quick service! So convenient which is very helpful. So glad I don’t have to go to Albuquerque ! More

by KATARINAALLEN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Stout
May 30, 2025

The service representative was knowledgeable about the benefits of my prepaid maintenance plan. She was courteous and the work was done on my vehicle earlier than her estimate. I used the Quick Lane ser More

by lbrownengr83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know any of the names of the folks who did the work
May 29, 2025

It was a pleasant enough experience and Richard got some information that I needed. Much better than the other Ford dealer who failed me 3x. More

by nmhighplains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Loved the pick up service saves a lot of time Definitely Will use it again More

by JOBYMET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Had an appointment for 9:20am. These guys called me at 2:00 pm hadn't done any work with a 1000 dollar estimate to change seat cushions. I went home angry and did it myself in two More

by JOHNNIEHOLLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wanish
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Medrano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Stout
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