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Capitol Ford Santa Fe - Service Center

Santa Fe, NM

4.5
222 Reviews

222 Reviews of Capitol Ford Santa Fe - Service Center

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April 30, 2025

Excellent customer service. I'll be taking my car back there. The guy at the front desk was helpful. More

by lorettag7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sena
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

John, Crystal and crew are always courteous and professional. Service is always performed in a timely manner. More

by AGENTLOBO45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal, John all customer service employees
April 28, 2025

Great customer service, really professional and great experience dealing with rep. Matthew was really professional More

by PACHECOPHILIP7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew from service
April 27, 2025

Capitol Ford of Santa Fe has always exceeded my expectations in service and support. Fortunately, the few issues that have arisen with my 2019 F-150 were all handled effectively. The service depart More

by kpow8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sena
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

I came in for a walk-in oil change, prepared to wait, and they were able to get it done right away. Friendly and helpful person at the front desk. More

by hannah.j.serra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't work with any of the people listed, I used the quick lane oil change service
April 26, 2025

Capital Ford is very customer service oriented. We always have great service and the staff is pleasant and patient with you regarding describing what you would like done. When finished the staff r More

by CHER20152017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The man and woman that check you in at the quick service center.
April 26, 2025

Every time I use Capitol Service I am extremely satisfied! Exceeds my expectations. Thank you. More

by khaasmos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
April 26, 2025

Tim in the service department is the best auto service advisor I have ever worked with… More

by SHOPDOC48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in service
April 25, 2025

It is too expensive for an oil change. $220.00. Definitely can get cheaper somewhere else More

by jeolivass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
April 24, 2025

I am super impressed with the service team at Capitol Ford. Quick response time, helpful, and friendly. Richard kept me updated on the progress of my car as I was in a time crunch. I just moved here and More

by LESLIESUSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
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