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Capitol Ford Santa Fe - Service Center

Santa Fe, NM

4.5
200 Reviews

200 Reviews of Capitol Ford Santa Fe - Service Center

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July 04, 2025

The staff at Quick Lane were professional and courteous. They kept me informed of the repair progress and completed the work within the timeframe they quoted. More

by RONVALEGGIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Lane
July 03, 2025

Richard was certainly on top of things very kind & made sure to contact me when my vehicle was ready for pick up. It was raining he was so kind to have me get into my car straight away after getting my pap More

by amanda1003gm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

I finally had the best service while at Quick Lane for my routine may. Edwin noticed that a lot of things were not take care of on my previous visits. He got right in it and had it taken care of. More

by DMAEZ0405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Navarro-Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Trujillo
July 03, 2025

Capitol Ford's service department is first class. Very attentive to details and at all times very professional. More

by FRANKYSIMMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

My appointment was at 10;00. My car was taken into the service area until 11;17. More

by Muellerkathy14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
none
July 03, 2025

The work down was quick. The staff is awesome. I was in and out in an hour! More

by M.MATUSZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Tim and crew were, Polite, helpful, and when attention was needed, it was given. Thanks More

by RUSS.MACDONALD1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Good experience. Helpful, friendly staff. Just had recalls done on my car. Even did a recall I had no knowledge of. More

by jeri.gtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

I already did this once, Please see my previous reply. JC was not previously a choice for the service department. More

by BILLGOFORTH
Recommend Dealer
Yes
Employees Worked With
JC Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Very good, they were able to solve my issues quickly with very good imely communication More

by JEREMY P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
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