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Capitol Ford Santa Fe - Service Center

Santa Fe, NM

4.4
98 Reviews

99 Reviews of Capitol Ford Santa Fe - Service Center

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May 05, 2025

I received excellent customer service from Tim who was very knowledgeable and accommodating to my scheduling conflicts. More

by geri.harney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

The gentlemen working Saturday were very courteous and efficient. I got very fast service. I was very pleased with the service I got. Thank you. More

by AUGUSTINE122016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department fast lane
May 05, 2025

Edwin was awesome to work with and always communicated what stage my truck was in during the week process. Great serrvice More

by SFINLEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
May 04, 2025

Matthew was exceptional with his response time and help during my cars repair. I highly recommend Mathew he is very professional and courteous! More

by baaragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Mullen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Baca
4.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Lengkeek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lara
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

Every employee I came in contact with was professional, kind, respectful, helpful, courteous, and patient with me. I could not ask for a better group of people to take care of my little Ford Fiesta! More

by nurseperson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian and Ishmal Martinez, and all the guys in the service department.
May 04, 2025

Service was amazing yesterday. They helped me with an issue with the skid plate under my truck. I really appreciate the effort. More

by WALKERFO54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sevice Writer at Quick Lane
May 03, 2025

The service crew was ready for me and got me a shuttle for the day. I returned and everything was ready. The no fuss experience was perfect. More

by rgc0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Medrano
May 03, 2025

The staff was friendly. Also, they were informative. They explained the service completed! Very happy with this visit. More

by alicemadrid2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Lane
May 03, 2025

Your assistant Tim was great! Thanks for the attentive follow up to my trucks issues. More

by jwn7423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
May 03, 2025

It's a consistent disappointment. Last time I discovered the drain plug bleeding my truck out in the driveway after service. This time, they had the audacity to charge me twice f More

by RYAN.A.HEBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
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