Capitol Ford Santa Fe - Service Center

Knowledgeable concerning detailed explanations of how the vehicles function. Comprehension of overall services are well understood and repairs are addressed without difficulties. vehicles function. Comprehension of overall services are well understood and repairs are addressed without difficulties. More

Went it for a LOF, in and out in a very reasonable amount of time. Definitely will be back again. of time. Definitely will be back again. More

I was the first one there in morning of my appointment check in fine was told they would call me when it was done. No one called so I called late in afternoon and was told it was not done it would be the check in fine was told they would call me when it was done. No one called so I called late in afternoon and was told it was not done it would be the next day. So, I had to find a ride home to Los Alamos and then a ride back the next day. Called and told them I was in town first thing that morning. waited tell late afternoon. I called and was told it was done and ready to be pick up. The service tech that checked me in was not there when I pick it up so they couldn't tell me what was done to fix the issue. More

Service performed was excellent and any future needs explained. always receive good service at Quick lane. explained. always receive good service at Quick lane. More

Staff at Dealership namely Jose Arguello, Tim and Matthew were very professional and helped me with my car issue and even loan me a loaner while my car was getting repaired. Thank you so much Guys! Fidela were very professional and helped me with my car issue and even loan me a loaner while my car was getting repaired. Thank you so much Guys! Fidela Gonzales More

Is always there for me ready to service my car and make sure it’s fixed. sure it’s fixed. More

Check in at appointment time took 30 minutes. Witnessed first person in line give up and leave dealership. Wondering if I can expect a similar delay next time. Witnessed first person in line give up and leave dealership. Wondering if I can expect a similar delay next time. More

The service & communication was professional & courtesy. I am not sure the value of an appointment. As usual, I waited for 2.5 hours for a minor recall. This was the third recall for my hybrid truck. I am not sure the value of an appointment. As usual, I waited for 2.5 hours for a minor recall. This was the third recall for my hybrid truck. More

Outstanding customer service from the whole team! Thank you Jose A, Christian M. and Tony S.! We’re enjoying our new Escape! Thank you Jose A, Christian M. and Tony S.! We’re enjoying our new Escape! More

Great service , it was done in time frame given, great customer service. Was very happy with outcome customer service. Was very happy with outcome More