Capitol Nissan
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 169 reviews
Excellent purchase experience, thanks MJ! We bought a Nissan Leaf last week, and the deal happened exclusively because of how friendly and competent Mike James was as he guided us through the We bought a Nissan Leaf last week, and the deal happened exclusively because of how friendly and competent Mike James was as he guided us through the car selection process. He not only helped us close the deal at a price point we were happy with, he was also super helpful when we took delivery of the car the next day. The dealership rating of five stars is really a rating for Mr. James. Keep up the good work, Mike! More
Great customer service I gave this dealer this rating because my sales woman was very helpful and patient with my credit situation I got a car I can afford and love. I gave this dealer this rating because my sales woman was very helpful and patient with my credit situation I got a car I can afford and love. More
happy This rating for this dealership is because iam very happy with the deal i was given on my new Nissan sentra my sales lady Anita was very helpful and a This rating for this dealership is because iam very happy with the deal i was given on my new Nissan sentra my sales lady Anita was very helpful and accommodating ti my needs. More
Worst Management! Creating troubles for me and damaging my i I went for a recall service and waited 3 hours. When my car was finally ready, they parked it in a illegal area right next to their service lane. They I went for a recall service and waited 3 hours. When my car was finally ready, they parked it in a illegal area right next to their service lane. They caused me to run into an accident -- no dent nor scratch on either car, but the other driver insisted to file a claim against my insurance. The Nissan staff came, tricked me to say I caused the problem, said "now it is ALL your problem", and left! This is your parking lot, THANK YOU for creating troubles for me and damaging my insurance record! More
Execellent customer service by Mike James Excellent customer service by Mike James. He was the one follow up with us after we submitted a quote for leasing a Nissan Leap. His knowledge on Le Excellent customer service by Mike James. He was the one follow up with us after we submitted a quote for leasing a Nissan Leap. His knowledge on Leap and recommendations are definitely helping to make the right decision on the model between S and SV. We got not only the color we wanted, but also a fair deal. Definitely recommend my friends and families to see Mike James. The only negative from our experience at the dealership was the time it took to complete the paperwork. More
Won't be back here again! This experience was absolutely ridiculous. I suppose I shouldn't expect much from a dealership. My wife's Nissan Versa's door handle broke off at This experience was absolutely ridiculous. I suppose I shouldn't expect much from a dealership. My wife's Nissan Versa's door handle broke off at 50k miles. Things happen. We have insurance through our credit union to have it repaired. Called into the service department to make an appointment. They told me that I needed to check with the parts department to see if they have the part first and then get transferred back to them. Which is a odd level of service. It seemingly would make more sense for me to call in, they figure out if they have the part, and help me make an appointment. I ended up in parts. I described the part and then he told me there were 30 different options and I should drive down to see when they could get the part in. Dealerships aren't really my favorite place to visit, so I told him I had a VIN. When I read it to him, he told me I sounded like a train going downhill and to slow down. Weird. He offered to let me pay over the phone, but didn't know how to help me since I had insurance handling it. So he transferred me back to service. To which I actually ended up in the business department after a wait. Who I had to explain my issue to for the 3rd time. She then transferred me to a voicemail. Service -> Parts -> Service -> Business -> Jaime's Voicemail What a waste of time. Will NEVER be going there for anything. More
satisfied customee Lee Anthony Isby customer service excellent. His performance was very much appreciated. Thanks for his excellent support. Customers service overall m Lee Anthony Isby customer service excellent. His performance was very much appreciated. Thanks for his excellent support. Customers service overall means alot..Company rate A plus More
Loved buying a car from them Bought a vehicle last night from them and Lee is the best he went above and beyond to make me happy I hope when I buy another vehicle Lee is still the Bought a vehicle last night from them and Lee is the best he went above and beyond to make me happy I hope when I buy another vehicle Lee is still there so I can work with him again he's a family man and made me feel welcomed Good Job Lee Isby More
Awesome experience! Couldn't have been happier with my purchase of vehicle! Anita was such a great help and very professional. Will definitely be referring her to friends Couldn't have been happier with my purchase of vehicle! Anita was such a great help and very professional. Will definitely be referring her to friends and family. More
Excellent service Mike showed excellent customer service. He was patient, professional and went above and beyond to answer my questions and help me purchase my new truc Mike showed excellent customer service. He was patient, professional and went above and beyond to answer my questions and help me purchase my new truck. More



