Capitol South Chrysler Dodge Jeep Ram

Always friendly, customer-centered. Honest. We switched to Secor for location first, but were pleasantly surprised by the sales and service staff. Welcoming, knowledgeable, honest. We have fiv We switched to Secor for location first, but were pleasantly surprised by the sales and service staff. Welcoming, knowledgeable, honest. We have five used Jeeps. The Secor service staff understands that we need these cars to run and that we are willing to deal with some high miles issues. I feel like they are as fair and honest as possible regarding what needs to be done now and what can wait. They are always welcoming and get me in and out of the service bay expediently almost every time. Sales people are great. No pressure, knowledgeable. Good communicators. Finance people have "can do" attitudes. Owner is visible and accessible to customers. I understand it will cost us to keep high miles Jeeps on the road. Secor's staff makes it bearable. More

Excellent service, as always I have been using Secor for service on my Jeeps since they opened in New London. I have never been disappointed and my visit today was no exception. F I have been using Secor for service on my Jeeps since they opened in New London. I have never been disappointed and my visit today was no exception. Fast, efficient, helpful and courteous. Everyone in the service department is a pleasure to deal with. More

Quick and Friendly My window stopped working today. I dropped it off this morning and they fixed it and had it ready after work for pickup. Then the check engine light My window stopped working today. I dropped it off this morning and they fixed it and had it ready after work for pickup. Then the check engine light was on when I went to pick it up. They brought it back in and had it fixed with in by minutes. Thanks More

Best Repair Service to Date I called with concerns about my 1 year old Chrysler Town and Country Van shifting properly. Every person I spoke with in the service department was e I called with concerns about my 1 year old Chrysler Town and Country Van shifting properly. Every person I spoke with in the service department was extremely pleasant. They offered to bring me home when I dropped off the car. They provided a loaner to use during my repair. They kept in contact with me about what was going on. They explained the repair in detail and all of it was covered on warranty. I would not hesitate to go back! More

Responsive, Professional, On time When the Jeep dealership closest to me said it could take a month to get the part to repair a 2013 Jeep, I was in shock. After a bit of research, I s When the Jeep dealership closest to me said it could take a month to get the part to repair a 2013 Jeep, I was in shock. After a bit of research, I started to call around to other Jeep service departments. Lucky for me, Secor Jeep was my second phone. They probably had the part on the shelf, and if not, they were confident they could get it - quickly. The Jeep arrived at Secor on Monday afternoon. 24 hours later it was ready to. No drama, professional service from a professional team. Peter, your service group is great. We particularly appreciate Steven who kept us informed of progress and was there at pick-up. It's been our experience that a good service department is a reflection of the whole dealership's management. Thank you Secor. We can now head home with peace of mind. More

Great persistent experience Contacted Secor Ram, to see if they could better an offer from another dealership. DeWayne came back much lower, than 1st dealership, and was at the p Contacted Secor Ram, to see if they could better an offer from another dealership. DeWayne came back much lower, than 1st dealership, and was at the payment I wanted. Then came the hard part of finding the truck I wanted in the color I wanted. It took DeWayne a week once he located the truck, to get that dealership to call him back. In the end, DeWayne got me the truck I wanted plus more, at the price I wanted. Hats off yo John McCarthy, and Jeff. I would recommend Secor to ALL!!! More

No Aggravation! This is to date my best car buying experience ever, this is a not a "Game Playing" Dealership they just sell you what you want and do not try to sell This is to date my best car buying experience ever, this is a not a "Game Playing" Dealership they just sell you what you want and do not try to sell you what they think you should have.The entire process in total took two visits, one to do finance papers and test drive and the second visit to pick up my 2016 Willy's edition Wrangler all in all total time for both visits combined about one hour. PAINLESS!!!! Also the Service Department at this dealership is second to none they know what they are doing and have great product knowledge. Trust me I had my previous Wrangler serviced at three different dealers over the three years I owned it and never a problem or issue with the service at Secor not the case at other dealers.I asked three other Service Managers at the other dealers what brand of oil they use and was told by all three that it changes depending on the supplier. In other words "whats on sale" when I asked Steve at Secor he quickly replied Pennzoil it is what Jeep recommends. Great Sales and Service. More

They sold us two jeeps at once. Don't go to secor. I will never buy another vehicle from there. The cars I bought there started giving us problems a week after we bought them and we Don't go to secor. I will never buy another vehicle from there. The cars I bought there started giving us problems a week after we bought them and we fought with them to fix them. I would never refer a friend or family member to secor. More

Got me in an awesome truck! Dewayne was very helpful in getting me in a nice truck for what I wanted for a monthly payment and was pretty quick about it too!! Dewayne was very helpful in getting me in a nice truck for what I wanted for a monthly payment and was pretty quick about it too!! More

Friendly customer service Car was not very clean when I was here to pick up car-didn't think the detail cleaning was done very good Service department took time to answer all Car was not very clean when I was here to pick up car-didn't think the detail cleaning was done very good Service department took time to answer all my questions-parts ordered and installed in a timely manner-good service-appointments done quickly More