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Capitol South Chrysler Dodge Jeep Ram
New London, CT
570 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 570 reviews
February 27, 2024
Bought exactly the jeep I was looking for from them. When something broke, they covered it under warranty, plus fixed a recall all in a single day. When something broke, they covered it under warranty, plus fixed a recall all in a single day. More
by AARON
Verified CustomerEmployees Worked With
Chris Lonergan, Melissa Cole, Lynn Dole, Lauren Samok
February 23, 2024
I plan the service on my van so that it would be when I was on vacation because I need it for work. The work was completed by the time I got back from break,, and I appreciate that however, shortly after I was on vacation because I need it for work. The work was completed by the time I got back from break,, and I appreciate that however, shortly after I picked up the van I noticed That there was a large dent in the rocker panel I spoke with the service manager and she said it will not be a problem to repair the damage. However, this will be great inconvenience to me. Also, my battery light has been intermittently on because of the damage to my vehicle and nothing being mentioned to the manager, this has affected my faith, in the technician which leads me to believe that the battery issue is not a coincidence that it came on after having it serviced . I have yet to contact service about the battery as of now but will This being said I would like to have confidence that my faith will be restored in Secor service. More
by rgbetjemann
Employees Worked With
Lauren Samok
February 23, 2024
Lauren pays attention to detail. She reviewed a service plan with me on the phone when I was scheduling my appointment. She greeted me when I drove in and proceeded to explain the She reviewed a service plan with me on the phone when I was scheduling my appointment. She greeted me when I drove in and proceeded to explain the details of the oil change/ tire rotation service plan to make sure that I was satisfied. I had a private space in the waiting room to take care of my work stuff while my car was being serviced. When the service was complete, she came to get me and I was happy to drive off in my car that had just been cleaned!!! More
by JMKC27
Employees Worked With
Lauren Samok
February 21, 2024
Very pleased. Very prompt and courteous service. Lauren was very thorough and professional and will reach out to her again when future service is needed Very prompt and courteous service. Lauren was very thorough and professional and will reach out to her again when future service is needed More
by timj.burns74
Employees Worked With
Lauren Samok
February 20, 2024
Excellent customer service kept me informed when the part came in worked with my schedule to get it installed will buy again great place great people came in worked with my schedule to get it installed will buy again great place great people More
by graham_mugovero
Employees Worked With
Melissa Cole, Lynn Dole, Lauren Samok, Paul Kampfer
February 17, 2024
Sales department was great to work with, finance manager not so much. Had to return to the dealership several times due to registration issues and tools left in vehicle from service department. not so much. Had to return to the dealership several times due to registration issues and tools left in vehicle from service department. More
by Dalton
Employees Worked With
John Daley, Chris Lonergan
