Car City of Danbury LLC

A very good experience I have nothing but positive things to say about Car City, their staff, and their crew. From start to finish I was treated with respect and honesty, an I have nothing but positive things to say about Car City, their staff, and their crew. From start to finish I was treated with respect and honesty, and the entire transaction was pleasant and easy. More

Good used cars I needed a car had bad credit and they worked with me and gave decent payments. So far I can't complain. I'm satisfied I needed a car had bad credit and they worked with me and gave decent payments. So far I can't complain. I'm satisfied More

Great Experience A very pleasant transaction. I would definitely recommend Car City to anyone that is looking for a used car on a budget. I know my credit is far from A very pleasant transaction. I would definitely recommend Car City to anyone that is looking for a used car on a budget. I know my credit is far from "favorable" but Brad made it work with only a few basic documents. I was allowed to test drive several cars (4 total) until I found the one that worked best for my needs, was given a Carfax every time I asked for one and there was zero push back when I asked if I could have the car privately inspected. Little things like that go a long way when you're attempting to make a $15,000 purchase. If you need a new car, or have a limited budget or credit trouble go see Brad. More

No B.S. Buying a used car not not always an easy thing to do. Lots of promises and then the let downs. At Car City they don't promise you the world and then l Buying a used car not not always an easy thing to do. Lots of promises and then the let downs. At Car City they don't promise you the world and then let you down. There is also not "Let me go check with my manager" in the back BS. They were upfront and honest with me from the get go. More

Great Used Cars I have always bought used cars after buying my last one from a new car dealership I decided to give Car City a try. I am so glad that I did. I bought I have always bought used cars after buying my last one from a new car dealership I decided to give Car City a try. I am so glad that I did. I bought a great car and the people there were the best to work with. More

A great truck I initially stopped in to check out a truck that I saw online, but ended up buying a different one. They seem to have a lot more cars than they put on I initially stopped in to check out a truck that I saw online, but ended up buying a different one. They seem to have a lot more cars than they put online, not sure why. All in all I thought it was a good experience. They seemed to know enough about all the trucks to answer all of my questions, gave me a Carfax, and offered to put the truck on the lift so I can inspect the undercarriage, since Tacoma’s are notorious for rust. That was a new one for me. I’ve never had a dealership willing to let me inspect the undercarriage without having to crawl under it and get dirty. My salesman (Brad, the owner maybe, not really sure,) asked me to leave feedback and told him I’d be glad to, once I had time to fully evaluate the truck. It’s been about 9 weeks since I drove off the lot and am now willing to leave feedback because the truck is great. More

I'll only go to Car City I've been buying cars from Charlie at Car City since 1993 and would never go anywhere else. He's always been fair and honest with me. I've been buying cars from Charlie at Car City since 1993 and would never go anywhere else. He's always been fair and honest with me. More

Long time customer - life time customer My family has purchased three cars from them over the last ten years and I've become quite familiar with the staff. I would definitely recommend them My family has purchased three cars from them over the last ten years and I've become quite familiar with the staff. I would definitely recommend them to anyone looking for a new car. More

Very happy I had an overall great experience. I initially filled out an online "info request" and promptly received a reply. The salesman (Brad) seemed to be kno I had an overall great experience. I initially filled out an online "info request" and promptly received a reply. The salesman (Brad) seemed to be knowledgeable about the Explorer I had questions on, and seemed to have all the correct answers. The buying experience was equally as pleasant. My husband and I were encouraged to "take a long" test drive, which we did, and when we asked if a private mechanics inspection was allowed we were told that that was not a problem. So much so that since we went on a Saturday and our mechanic wouldn’t be able to inspect the truck until Tuesday Brad made arrangements with my mechanic to have the car dropped off Tuesday morning. A few minor issues were found by our mechanic (leaky valve cover gasket, missing floor jack) but once we discussed these with Brad he told me they would take care of them as a condition of the sale. And.... They were! Which I honestly will admit surprised me. There are a lot of dealerships that promise things and never follow through but from my experience Car City tries to please everyone. More

No hassle, surpassed our expectations I really appreciate the no-hassleness at this dealership. Pleasantly surprised because I have heard/seen online a few bad reviews, but growing up in t I really appreciate the no-hassleness at this dealership. Pleasantly surprised because I have heard/seen online a few bad reviews, but growing up in the Danbury are I knew others who have had good experiences as well, so I was willing to at least take a chance. The customer service, Honda that we bought and experience surpassed our expectations. More