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Car Factory Outlet Hollywood

Davie, FL

not yet
rated
319 Reviews

5200 South State Road 7

Davie, FL

33314

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319 Reviews of Car Factory Outlet Hollywood

February 17, 2021

DONT buy cars from them. Liars and the ultimate bait and switch scammers. Drove over and hour after being confirmed that they had the car on their lot before I drove down in rush hour traffic. Ruthless!!! More

by carina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Gil, Diego Choy, Alex Mendizabal, Mike Urroz, Reibert Diaz
Feb 19, 2021 -

Car Factory Outlet Hollywood responded

Thank you so much for your review. We appreciate your feedback and sorry to hear you don't feel like you got a 5 star experience you deserve. We have been in business for 26 years and customer service has always been our priority. We'd like to make sure that all our customers leaving fully satisfied. Please do not hesitate to contact us at your convenience. Respectfully, Customer Service Manager

February 17, 2021

I recently lost someone close to me to COVID-19. The experience was horribly sad and it really brought home the gravity of the mess we are in for me. I decided I was not risking public transportation an More

by Elyas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Urroz
Feb 19, 2021 -

Car Factory Outlet Hollywood responded

Thank you. We are very pleased the team was able to provide you with a 5-star experience!

February 14, 2021

My roommate and I share the same interests and worked at the same place. So for a while sharing a car worked for us. I recently got a better job and found myself in need of my own vehicle quick. I have zero More

by MariaJ87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Gil
Feb 16, 2021 -

Car Factory Outlet Hollywood responded

Thank you. We are very pleased the team was able to provide you with a 5-star experience!

February 10, 2021

I’m not going to disclose my age other than to say I am retired and have very little need to drive. The car I just replaced was 25 years old! Anyway a nice young man named Gianni helped me pick out its rep More

by Clamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Gil
Feb 16, 2021 -

Car Factory Outlet Hollywood responded

Thank you. We are very pleased the team was able to provide you with a 5-star experience!

February 09, 2021

A traumatic experience that occurred when I was much younger made me vow that I would never be a driver. I recently decided to move past that hence you are reading the review of a 50-year old that just More

by Walsh.P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Mike Urroz
Feb 16, 2021 -

Car Factory Outlet Hollywood responded

Thank you. We are very pleased the team was able to provide you with a 5-star experience!

February 01, 2021

The dealership is your typical bait and switch dealer! The price quoted online is not honored. The price listed online was $6991. I was looking to pay cash. However since I was not interested in financing More

by Whighamt
Customer Service
Recommend Dealer
No
Employees Worked With
George Gil
Feb 01, 2021 -

Car Factory Outlet Hollywood responded

Dear Mrs. Whighamt thank you for visiting us today , we have read your concern , and would like to clarify any misunderstanding there might be in regards to the vehicle you are inquiring about the quote you received was including extended warranty , our pricing is among the best in the market , and as you saw our vehicles are in excellent condition. We appreciate you giving us the opportunity to serve you. We will have our customer service manager contact you to go over in more detail , thank you.

December 13, 2020

Don’t go there, they don’t honor prices as advertised, customers treated like dirt, nobody cares, don’t waist your time I would rate it below zero More

by Afishbeyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan
Dec 15, 2020 -

Car Factory Outlet Hollywood responded

Thank you so much for your review. We appreciate your feedback and sorry to hear you don't feel like you got a 5 star experience you deserve. We have been in business for 26 years and customer service has always been our priority. We'd like to make sure that all our customers leaving fully satisfied. Please do not hesitate to contact us at your convenience. Respectfully, Customer Service Manager

Dec 15, 2020 -

Afishbeyn responded

As you can see from their response they are not denying the fact that advertised prices are not honored. Stay away from this place.

November 30, 2020

Horrible DO NOT ENTER!!! Switch and Bait. They don’t have any cars on the website of AutoTrader. If I can put all the curse words on here I would. Worst Experience Ever and all the positive reviews are fake! More

by glira99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Gil
Dec 08, 2020 -

Car Factory Outlet Hollywood responded

Thank you so much for your review. We appreciate your feedback and sorry to hear you don't feel like you got a 5 star experience you deserve. We have been in business for 26 years and customer service has always been our priority. We'd like to make sure that all our customers leaving fully satisfied. Please do not hesitate to contact us at your convenience. Respectfully, Customer Service Manager

October 10, 2020

Worst customer service ever, I send enquiry about a dodge truck few times, no one got back to me. That was really disappointing to see. More

by kismas13
Customer Service
Recommend Dealer
No
Employees Worked With
Don't remember her name
Oct 29, 2020 -

Car Factory Outlet Hollywood responded

Thank you so much for your review. We appreciate your feedback and sorry to hear you don't feel like you got a 5 star experience you deserve. We have been in business for 26 years and customer service has always been our priority. We'd like to make sure that all our customers leaving fully satisfied. Please do not hesitate to contact us at your convenience. Respectfully, Customer Service Manager

August 03, 2020

Those people are not honest. They lower the price of the vehicle in ads and charged a bunch of bogus fees to jack up their profits. They do not honor their commitments after sales. George promised to follo More

by jfrancois10
Recommend Dealer
No
Employees Worked With
George Gil, Nick Mendizibal
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