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Car Factory Outlet Hollywood

Davie, FL

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319 Reviews

5200 South State Road 7

Davie, FL

33314

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319 Reviews of Car Factory Outlet Hollywood

April 12, 2023

Don't buy there I am waiting still to recive my tag afther 3 months and 6k down be careful of their high fee before you sign More

by frank_capello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex
Apr 30, 2023 -

Car Factory Outlet Hollywood responded

Thank you for your feedback, Frank. We've been in business for over 30 years and customer service has always been our Priority and your review does not describe our company ethic. Please contact us at your earliest convenience, so we may fully understand your grievances and work to change your opinion of our dealership. We look forward to hearing from you. Best regards, Car Factory Management

January 02, 2023

Don’t buy your car here They lie and promise you things but don’t follow thru Can’t even get a call back. Been trying to refinance my car as they promised after 6 months 10 months later I’m s More

by Pattiede
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Diego Choy, Alex Mendizabal
Jan 07, 2023 -

Car Factory Outlet Hollywood responded

Thank you for your review. We're sorry you didn't have a good experience, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of you based on your user name. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and make sure the right location is reviewed. Best regards Car Factory Management

December 21, 2022

I purchased a 2019 Impala from them, was not legal to drive when delivered, they took it back and did a few things to make it legal, right side head light still not right, was a smokers car that was not More

by BERNIE4429
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
no not want to name anyone
Dec 22, 2022 -

Car Factory Outlet Hollywood responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your user name. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and make sure the right location is reviewed. Best regards Car Factory Management

September 11, 2022

I had an 11am appointment. I called at 10am to see if the car advertised was at the lot. They confirmed it was. When I arrived the sales associate said the car was in such horr More

by DOSABU
Customer Service
Recommend Dealer
No
Employees Worked With
Lying receptionist and lying sales
Sep 15, 2022 -

Car Factory Outlet Hollywood responded

Hi Dosabu! We apologize for the inconvenience experienced while you were here. We strive to not only provide our customers with a 5-Star experience, but we want to help each customer find the right car. Please contact us at your earliest convenience, so we may fully understand your grievances and work to change your opinion of our dealership. We look forward to hearing from you. Best regards Car Factory Management

June 30, 2022

All the negative reviews are true. i just been there today after i called 3 times to be sure the car is there for a test drive and guess what? the lady by the reception said yes come in More

by cristian.popa33020
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Gil, Diego Choy, Alex Mendizabal, Mike Urroz, Reibert Diaz
Jul 02, 2022 -

Car Factory Outlet Hollywood responded

Hi Cristian ! We apologize for your negative experience. It’s unfortunate that there was miscommunication with our team regarding the vehicle you were interested in. We've been in business for over 25 years and customer service has always been our Priority. I can assure you that our team goes to great lengths, so customers like you have all relevant information they need to make the best purchase. Please do not hesitate to contact us so we may fully understand your experience and work to change your opinion on our dealership. Best regards Car Factory Management

Jul 02, 2022 -

cristian.popa33020 responded

This is the copy paste answer you have for everyone with a bad experience . this is how you know you scammers and bad people. i prefer to pay more but give my money to other dealership.

June 08, 2022

Gracias a Carfactory por darme la oportunidad de tener mi trucka es una compañía muy responsable More

by Domitila Gomez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Infante, George Gil
Jun 08, 2022 -

Car Factory Outlet Hollywood responded

Gracias por compartir su expericencia con nosotros! Nuestra prioridad siempre es brindarle a nuestros clientes un servicio 5-estrellas! Felicitaciones! Saludos, Car Factory

June 02, 2022

Gracias a Carfactory por ser el Dealer que me consiguió mi auto, estoy muy feliz y recomiendo que todos vengan aquí More

by Bruno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime, Diego Choy
Jun 02, 2022 -

Car Factory Outlet Hollywood responded

Gracias por compartir su expericencia con nosotros! Nuestra prioridad siempre es brindarle a nuestros clientes un servicio 5-estrellas! Felicitaciones! Saludos, Car Factory

June 01, 2022

Simon was very patient to helping me to choose right car for me, great salesman More

by Jhoan Quiroz
Price
Recommend Dealer
Yes
Employees Worked With
Diego Choy
Jun 01, 2022 -

Car Factory Outlet Hollywood responded

We greatly appreciate your review, we value our customers and our Goal is to always provide a 5-star experience. Congratulations! Best regards Car Factory Management

May 26, 2022

Recomiendo mucho este dealer, te ayudan a conseguir el auto que necesitas a un pago económico Gracias Carfactory More

by Diego Ruiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime, George Gil
May 26, 2022 -

Car Factory Outlet Hollywood responded

Gracias por compartir su expericencia con nosotros! Nuestra prioridad siempre es brindarle a nuestros clientes un servicio 5-estrellas! Felicitaciones! Saludos, Car Factory

May 08, 2022

I made an appointment to see test drive and purchase a vehicle. Got there and surprise surprise the vehicle was just sold to someone else. Why have me make an appt for a vehicle and then sale it exactly w More

by Bthomas
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie
May 08, 2022 -

Bthomas responded

very disappointed in the sales service

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