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Car Pros Kia Huntington Beach

Huntington Beach, CA

4.6
391 Reviews

18835 Beach Boulevard

Huntington Beach, CA

92648

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Showing 391 reviews

January 13, 2024

Kareem was excellent. Helped to make this an easy car purchase. He's the best! More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kareem
Jan 16, 2024 -

Car Pros Kia Huntington Beach responded

Hi Jeff! Thanks for sharing your 5 star review of Car Pros Kia Huntington Beach! We're delighted to read that Kareem could make this such a smooth and seamless car buying process for you. Thanks for choosing Car Pros, we hope you enjoy!

January 13, 2024

We drove 4 hours to come to Car Pros Kia of Huntington Beach. Our initial experience with our salesman was good and pretty normal. The price was fair although not a lot of room for negotiation. We had a p More

by Brandon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ali; Jay and Mauricio Balderas
Jan 16, 2024 -

Car Pros Kia Huntington Beach responded

Brandon, thank you for this recent review of Car Pros Kia Huntington Beach. We're happy to hear your overall experience was a good one for this purchase. Please feel free to reach out to our General Manager Remon about this key situation, and we'll do whatever we can to make this right for you. Thank you. Remon | remon@carpros.com

Jan 22, 2024 -

Brandon responded

I’ve continued to be unimpressed with the communication (or lack there of) from this dealership. I sent an email earlier in the week last week, as the general manager suggested above, and when I hadn’t heard back I sent a follow up email and left a voicemail a couple of days ago. I still have not heard anything back. I’m very unimpressed.

January 12, 2024

Everyone is very nice and helpful and keeps us advised of everything and timing is great More

by emmsmom1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Jan 16, 2024 -

Car Pros Kia Huntington Beach responded

Hello! Thank you for sharing this 5 star review of Car Pros Kia Huntington Beach. We're happy to hear you had such a positive experience here with us. Thank you for stopping by, we welcome you back here anytime!

January 08, 2024

Felix showed the requested cars, he was very diligent, attentive, and professional. Manuel, Mauricio, Edmar, and Bao Tran proactively followed up with the entire service. Keep up with excellent teamwork C More

by Chio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bao Tran, Alfonso Mora
Jan 09, 2024 -

Car Pros Kia Huntington Beach responded

Hello Chio, thank you for sharing this 4 star review of Car Pros Kia Huntington Beach! We're happy to hear our team could make this a positive and enjoyable experience for you. Thank you for being apart of the Car Pros family, we wish you safe travels ahead!

January 07, 2024

My car was in for first service. Staff was very professional and friendly. My vehicle was serviced in a timely fashion. My service writer Alex Cora was excellent. More

by Stogie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cora was excellent , Bao Tran
Jan 09, 2024 -

Car Pros Kia Huntington Beach responded

Hello! Thanks for sharing this recent review of Car Pros Kia Huntington Beach. We love to hear everything went as expected for you during this service. Thanks for choosing Car Pros for your maintenance, we are here for you anytime!

January 03, 2024

Knowledgeable service manager, good customer service, convenient hours and location. Kept me informed of the work More

by smiley_emoji
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cota
Jan 03, 2024 -

Car Pros Kia Huntington Beach responded

Hello, thanks for this 5 star review of us here at Car Pros Kia Huntington Beach! It makes us happy to hear our service department was on top of things for you, and that you enjoyed your overall experience here. Thanks for choosing Car Pros for your maintenance, we hope to work with you again soon!

December 31, 2023

Waited for someone to help me in service for my oil change and it took 10 minutes for someone to help me even though there was only one person ahead of me. No courtesy car wash? I have never not had m More

by robyn319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
Jan 03, 2024 -

Car Pros Kia Huntington Beach responded

Hi there! Thanks for this 4 star review of Car Pros Kia Huntington Beach. We're glad everything went well overall, but we're sorry to hear about the wait you had and that this wash wasn't provided. Please reach out to our service manager Efrain about this, so we can make it up to you on the next visit! Efrain | efrainp@carpros.com

December 30, 2023

Iam satisfied with all sales and staff services. thank you everyone working in kia location. More

by Jacqueline
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rania and Khalid
Jan 03, 2024 -

Car Pros Kia Huntington Beach responded

Hi Jacqueline! Thanks for this 5 star review of Car Pros Kia Huntington Beach. We're happy to hear you enjoyed your visit here with us! Thanks for stopping by, we hope to see you again here sometime soon!

December 21, 2023

Service department was quick and efficient. They explained everything very well. I am satisfied with my service. More

by ?????
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Alex
Dec 28, 2023 -

Car Pros Kia Huntington Beach responded

Hello, thanks for sharing your 5 star review of Car Pros Kia Huntington Beach! We're happy to hear our service team here could complete these repairs rather quickly. Thanks for choosing Car Pros for your maintenance, we hope to see you again sometime soon!

December 20, 2023

Both Manny and Mauricio were excellent. They were very helpful and offered me a great deal, all through email communication which I preferred. More

by whiteg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bao Tran
Dec 28, 2023 -

Car Pros Kia Huntington Beach responded

Hi there! We appreciate the 5 star review of Car Pros Kia Huntington Beach! We're glad Manny and Mauricio could make this transition for you such a breeze. Thanks for trusting our team here, we hope you enjoy your new car!

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