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Car Pros Kia Huntington Beach

Huntington Beach, CA

4.5
419 Reviews

18835 Beach Boulevard

Huntington Beach, CA

92648

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Showing 419 reviews

February 16, 2024

Friendly, knowledgeable, and willing to work with customer. Considerate of customer’s time. Recommend this dealership. More

by margierosecarroll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bao Tran
Feb 20, 2024 -

Car Pros Kia Huntington Beach responded

Hi there! Thank you for this 5 star review of Car Pros Kia Huntington Beach! We love to hear all the positive things you have to say about our team, and we're happy we could make this a great experience for you! Thanks for choosing Car Pros, we hope to see you again someday!

February 09, 2024

We called with a minor problem of a headlamp out. They answer the phone quickly. They took the information they needed. They got us in within an hour, and the job was finished quickly. Very impresse More

by mrodsater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky in your call center was outstanding and took care of our problem. Was very professional.
Feb 13, 2024 -

Car Pros Kia Huntington Beach responded

Hi there! Thank you for this 5 star review of Car Pros Kia Huntington Beach. We're happy to hear we could get you in on such short notice and get this headlight issue sorted out for you. Thank you for bringing your vehicle into Car Pros, we are here for you anytime!

February 06, 2024

Went in for damage assessment and recall fixes. Very good, fast service. Helpful and friendly staff. Got my all questions answered. Thanks. More

by les.yamamoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
Feb 06, 2024 -

Car Pros Kia Huntington Beach responded

Hello, we appreciate you sharing your recent 4 star review of Car Pros Kia Huntington Beach. We're glad our team could get all of these issues sorted out for you. Thanks for trusting us with your vehicle, we are always here for you!

February 02, 2024

All of the staff was so helpful and easy-going. They patiently answered all our questions and no pressure. Knowledgeable and polite. Made buying a car a pleasurable experience. More

by dbshawstudios
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Reynoso, Edmar Mendoza
Feb 06, 2024 -

Car Pros Kia Huntington Beach responded

Hello, thank you for this 5 star review of Car Pros Kia Huntington Beach! We couldn't be happier to hear our team was willing to help in any way possible, and that you enjoyed this experience! Thanks for choosing Car Pros for your next vehicle, we wish you safe travels ahead!

January 26, 2024

Working with everyone at Car Pros HB was a breeze! Everyone was easy to work with! More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bao Tran
Jan 30, 2024 -

Car Pros Kia Huntington Beach responded

Hi David! We appreciate the positive review of us here at Car Pros Kia Huntington Beach! We're glad everything went smoothly for this visit. Thanks for choosing Car Pros as your trusted dealership, welcome to our family!

January 18, 2024

I went to car pros Kia with car needs and I was not disappointed! Big thank you to Juan! More

by JOANNERODRIGUEZ94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bao Tran, Alfonso Mora
Jan 19, 2024 -

Car Pros Kia Huntington Beach responded

Hello! We appreciate the 5 star review of Car Pros Kia Huntington Beach. We're happy to hear Juan could make all the difference for you. Thanks for stopping by, we hope to see you again sometime in the future!

January 17, 2024

My experience was awsome. Ivan Cervantes had me in my car with in 2 hrs and with the price that beat 2 other KIA delaers.I had no hassle but just a wonderful experience in buy More

by Malex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Cervantes, Bao Tran
Jan 19, 2024 -

Car Pros Kia Huntington Beach responded

Hello Malex, thanks for this 5 star review of Car Pros Kia Huntington Beach. It's great to hear that Ivan was around to help, and that he could get you out of here quickly with your new Kia! Thanks for choosing Car Pros, enjoy every mile ahead!

January 15, 2024

The staff at Kia Car Pros were every helpful and polite when dropping off and picking up my car. More

by Gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
Jan 16, 2024 -

Car Pros Kia Huntington Beach responded

Hello Gilbert, we appreciate the 4 star review of us here at Car Pros Kia Huntington Beach. We love to hear our team could be so friendly and welcoming towards you! Thanks for choosing Car Pros, we are always here for you in the future!

January 13, 2024

Kareem was excellent. Helped to make this an easy car purchase. He's the best! More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kareem
Jan 16, 2024 -

Car Pros Kia Huntington Beach responded

Hi Jeff! Thanks for sharing your 5 star review of Car Pros Kia Huntington Beach! We're delighted to read that Kareem could make this such a smooth and seamless car buying process for you. Thanks for choosing Car Pros, we hope you enjoy!

January 13, 2024

We drove 4 hours to come to Car Pros Kia of Huntington Beach. Our initial experience with our salesman was good and pretty normal. The price was fair although not a lot of room for negotiation. We had a p More

by Brandon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ali; Jay and Mauricio Balderas
Jan 16, 2024 -

Car Pros Kia Huntington Beach responded

Brandon, thank you for this recent review of Car Pros Kia Huntington Beach. We're happy to hear your overall experience was a good one for this purchase. Please feel free to reach out to our General Manager Remon about this key situation, and we'll do whatever we can to make this right for you. Thank you. Remon | remon@carpros.com

Jan 22, 2024 -

Brandon responded

I’ve continued to be unimpressed with the communication (or lack there of) from this dealership. I sent an email earlier in the week last week, as the general manager suggested above, and when I hadn’t heard back I sent a follow up email and left a voicemail a couple of days ago. I still have not heard anything back. I’m very unimpressed.

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