Car Pros Kia Huntington Beach

I had 3 "recall" software updates applied. My only concern was how long it took...3 hours. Otherwise, I was very pleased with the visit. My only concern was how long it took...3 hours. Otherwise, I was very pleased with the visit. More

Ivan was a real sweetie, patient, and service oriented Salesman. Hes not pushy or aggressive, and very helpful. Carlos, The finance manager initiated helping me return my lease and said he'd take care of Salesman. Hes not pushy or aggressive, and very helpful. Carlos, The finance manager initiated helping me return my lease and said he'd take care of me which he did so I appreciate it so much! More

I was greeted with a smile that put me at ease. Morgan was friendly and helped answer some questions even though I told her I wasn’t going to buy today. When I’m ready, I will definitely buy from h Morgan was friendly and helped answer some questions even though I told her I wasn’t going to buy today. When I’m ready, I will definitely buy from her. More

Caleb really helped me with my tire. He did an excellent job of checking it over and getting to the truth of what happened to my tire. Truth is always the best policy when doing business He did an excellent job of checking it over and getting to the truth of what happened to my tire. Truth is always the best policy when doing business. More

I recently got the bad news that my car needs a new engine, so I dreaded starting the car shopping process. When I came in I met Morgan, she was personable, friendly and knowledgeable and made what was engine, so I dreaded starting the car shopping process. When I came in I met Morgan, she was personable, friendly and knowledgeable and made what was a horrible day that much easier. I highly recommend you ask for her, thanks Morgan! More

I am just at the beginning of my car shopping journey, I popped in for some general information and met a sales team member named Morgan. She was so friendly and helpful and super patient with my indecisive popped in for some general information and met a sales team member named Morgan. She was so friendly and helpful and super patient with my indecisiveness. I typically find sales people pushy, but she was the complete opposite and made me feel so comfortable. If I decide to buy from Kia I will be 1000% working with her and I would recommend any one else should as well! :) More

The service was great, but the wait was rather long. It took 3 hours for an oil change, tire rotation and replacement of wiper blades. Without another ride, it was a long wait to get on with my day. It took 3 hours for an oil change, tire rotation and replacement of wiper blades. Without another ride, it was a long wait to get on with my day. More

Service department employees provided excellent customer service, very professional and showed care for their customers. I was well informed and service was completed on time quoted service, very professional and showed care for their customers. I was well informed and service was completed on time quoted More

excellent customer service and prompt assistance with the factory recall problem. thank you very much. factory recall problem. thank you very much. More

Leased a Kia forte LXS from Car Pros! I was having trouble finding a dealership willing to work within my budget until I called Car Pros, they were able to accommodate me. The leasing pro I was having trouble finding a dealership willing to work within my budget until I called Car Pros, they were able to accommodate me. The leasing process was easy, and they were able to help me get insurance so I could take the car home that day as most insurance companies make you wait 10-15 days if you don’t have an existing plan. However, the one complaint I had, was that the process of getting all the paperwork done was a little long and had to wait around for a little bit (I was there basically 4+ hours) and that the music in the lobby could be turned down just a smidge. Also, from the original call, to getting to the dealership, I never had the same person consistently work with me, so it would’ve been nice to have one salesman to be in contact with but everyone I spoke to was very nice and very accommodating and honored the original quote I was given after some haggling which is a given at a dealership. Other than that, it was a pleasant experience and I was able to lease a new vehicle within my budget. Thanks Car Pros! More