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Car Pros Kia Huntington Beach

Huntington Beach, CA

4.6
395 Reviews

18835 Beach Boulevard

Huntington Beach, CA

92648

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Showing 395 reviews

April 16, 2025

Gold Service, kept informed and recommended brake service. The new waiting area is a nice upgrade More

by kulpam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
May 06, 2025 -

Car Pros Kia Huntington Beach responded

Hello there, we appreciate your 5-star review of Car Pros Kia Huntington Beach! We're happy to hear you received great service and felt well-informed throughout your visit. We're also glad you enjoyed the new waiting area—it’s great to know the upgrades are being appreciated! Thank you for choosing Car Pros!

April 11, 2025

Ernest was great, he even dropped my new car off so I didn’t have to wait for the finish coat to be done. More

by Jwozniak6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
May 06, 2025 -

Car Pros Kia Huntington Beach responded

Hello! Thanks for sharing your 5-star review of Car Pros Kia Huntington Beach! We're so glad to hear Ernest went the extra mile to make your experience convenient and smooth. Thanks for trusting Car Pros, we hope you enjoy!

April 10, 2025

It was good and I bought a new car. Thank you for the experience buying a car. More

by kristibarri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
May 06, 2025 -

Car Pros Kia Huntington Beach responded

Hi Kristi, we appreciate your 5-star review of Car Pros Kia Huntington Beach. We're glad you had a good experience with us—it was our pleasure to assist you. Enjoy your new ride, and thank you for choosing Car Pros!

April 10, 2025

The staff are very professional people. I had a very present experience. Exceeded my expectations. More

by harmiku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
May 06, 2025 -

Car Pros Kia Huntington Beach responded

Hello! Thanks for your 5-star review of Car Pros Kia Huntington Beach! We're so glad to hear your experience exceeded expectations and that our staff made a great impression. Thanks for choosing Car Pros, we hope to see you again soon!

April 08, 2025

This is absolutely a first-rate quality customer-driven shop. They work hard for the customer and it shows. They have earned my future business for this car and any future Kia I own. Thx to writer Sam a More

by James T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Sam; technician Omar
Apr 09, 2025 -

Car Pros Kia Huntington Beach responded

Hi James, thanks for sharing your 5-star review of Car Pros Kia Huntington Beach. We're so glad to hear that your experience with our team left such a strong impression. Sam, Omar, and Danny will be thrilled to know their hard work made a difference! Thanks for choosing Car Pros, we look forward to your next visit!

April 04, 2025

Not sure why this survey has Kia Car Pros, Huntington Beach listed as I received service at their Glendale location. I had made an 11am appt. to address a recall. I was told the recall would involve a so More

by johnoppenheim
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown, Alfonso Mora
Apr 09, 2025 -

Car Pros Kia Huntington Beach responded

Hello, we are disappointed to read about your recent service experience. We're truly sorry to hear about everything that happened. If you're open to it, we’d appreciate the opportunity to speak with you directly and make things right. Please reach out to our Service Manager Efrain via the email below, and he'll be in touch. Your experience matters to us, and we hope to have the chance to restore your confidence in our service, no matter which location. Efrain | efrainp@carpros.com

April 04, 2025

Armando was the best. He answered my questions, and was so polite. I will come back just to have him assist me. More

by whafercox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Anaya
Apr 09, 2025 -

Car Pros Kia Huntington Beach responded

Hello, thank you for the 5-star review of Car Pros Kia Huntington Beach! We're so happy to hear that Armando made such a positive impression during your visit. We look forward to welcoming you back and having Armando assist you again! Thanks for choosing Car Pros.

April 03, 2025

The service department consistently impresses with their outstanding courtesy and professionalism. I always feel at ease during my visits, and I have complete confidence in their expertise. More

by gperez2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Refrain Perez
Apr 09, 2025 -

Car Pros Kia Huntington Beach responded

Hi there! Thanks for sharing your 5-star review of Car Pros Kia Huntington Beach! We're happy to know our service team continues to earn your trust with their courtesy, professionalism, and expertise. We truly appreciate your continued confidence in us and look forward to serving you again!

April 01, 2025

Sam was very open and communicative with me and kept me up to date on the service provided. More

by clinprog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 09, 2025 -

Car Pros Kia Huntington Beach responded

Hello, thank you for the 5-star review of Car Pros Kia Huntington Beach. We love to hear that Sam kept you well-informed and made the service process smooth and transparent. Clear communication is so important, and it’s great to know you felt taken care of. Thanks for choosing Car Pros!

April 01, 2025

Really appreciated Daniel's approach and the way he handled himself throughout the process...even down to his delivery of the vehicle at 1130pm. He did a great job. More

by cckaysyd
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
Apr 09, 2025 -

Car Pros Kia Huntington Beach responded

Hello! Thank you so much for the 5-star review of Car Pros Kia Huntington Beach. We’re so glad to hear that Daniel provided such a positive experience from start to finish. We’ll be sure to share your feedback with him—he’ll really appreciate it. Enjoy your new vehicle, and we’re here anytime you need us!

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