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Car Pros Kia Huntington Beach

Huntington Beach, CA

Overview
Reviews
4.5
401 Reviews
Call Dealership (888) 694-1460

18835 Beach Boulevard

Huntington Beach, CA

92648

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Showing 401 reviews

May 04, 2025

No pressure sales. Thorough explanation of vehicles available and the option packages. Fair trade in value. Overall very good experience with sales and financing person More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
Report | Print
May 06, 2025 -

Car Pros Kia Huntington Beach responded

Bill, thank you so much for the 5-star review of Car Pros Kia Huntington Beach! We're glad to hear you had a no-pressure, informative experience and that our team made the process smooth from trade-in to financing. We appreciate your trust and hope you’re loving your new vehicle!

May 01, 2025

Not enough workers and payout on trade ins are not done in a timely manner. More

by Erikgtwo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ali
Report | Print
May 06, 2025 -

Car Pros Kia Huntington Beach responded

Hello, we are disappointed to see your review of us here at Car Pros Kia Huntington Beach. We’re sorry to hear about the delays you experienced with staffing and your trade-in payout. I'd appreciate the opportunity to speak with you directly to help resolve the issue. Please contact me at the information provided below, and I'll be in touch! Thank you. Jennifer Fix | Customer Relations Manager 323-583-1901 jennifer.fix@carpros.com

May 09, 2025 -

Erikgtwo responded

It’s been 4 weeks and I still don’t have my check from a trade in. My Kia k4 I would recommend, shopping at Kia car pros I would not.

April 28, 2025

Carlos was super helpful. He worked with to get our dream car and we didn’t even step into the dealership. He personally delivered our car and brought the paper work to us. Ta More

by ericpiano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos, jimmy
Report | Print
May 06, 2025 -

Car Pros Kia Huntington Beach responded

Hi Eric, thanks for sharing your recent 5-star review of Car Pros Kia Huntington Beach! We're happy Carlos went above and beyond to make your dream car a reality. That level of personal service is exactly what we strive for. Enjoy every mile in your new car, and thank you for choosing Car Pros!

April 21, 2025

Sold me an excellent vehicle a year ago. Got me right in when I needed a tire replaced and also just changed my oil and fixed a recall. More

by victoriaraymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Salesman, Alfonso Mora
Report | Print
May 06, 2025 -

Car Pros Kia Huntington Beach responded

Hello Victoria, thank you for the kind words about us here at Car Pros Kia Huntington Beach, and the continued trust! We're glad to hear your vehicle has served you well and that we could get you in quickly for service. We're always here to help—thanks again for being a valued customer!

April 18, 2025

PLEASE CHANGE THIS SYSTEM. . I DID NOT TO GO HUNTIMGTON BEACH KIA; I WENT TO GLENDALE. THIS IS THE SAME PROBLEM I HAVE GOTTEN FOR THE LAST 5 YEARS SO I CANNOT RATE HUNTINGTON. I More

by DJUNGLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ALEX
Report | Print
May 06, 2025 -

Car Pros Kia Huntington Beach responded

Hi there, I'm sorry to hear about the mix-up here regarding location. Please reach out to me via the information below, so we can get this corrected. Thank you. Jennifer Fix | Customer Relations Manager 323-583-1901 jennifer.fix@carpros.com

April 18, 2025

You guys are Top Notch in my book. Outstanding service and professionalism from the moment we spoke to end, when I drove away with a new car.... GREAT Experience!!! We visited other Lo More

by rs9495001238
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
Report | Print
May 06, 2025 -

Car Pros Kia Huntington Beach responded

Hi there! We greatly appreciate your 5-star review of Car Pros Kia Huntington Beach. We're honored to hear that your experience with us stood out from the rest and that our team delivered the outstanding service and professionalism you deserved. It means the world to know we've earned your trust and loyalty—we’ll be here whenever you need us. Enjoy your new car, and welcome to the Car Pros family!

April 16, 2025

Gold Service, kept informed and recommended brake service. The new waiting area is a nice upgrade More

by kulpam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
May 06, 2025 -

Car Pros Kia Huntington Beach responded

Hello there, we appreciate your 5-star review of Car Pros Kia Huntington Beach! We're happy to hear you received great service and felt well-informed throughout your visit. We're also glad you enjoyed the new waiting area—it’s great to know the upgrades are being appreciated! Thank you for choosing Car Pros!

April 11, 2025

Ernest was great, he even dropped my new car off so I didn’t have to wait for the finish coat to be done. More

by Jwozniak6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
Report | Print
May 06, 2025 -

Car Pros Kia Huntington Beach responded

Hello! Thanks for sharing your 5-star review of Car Pros Kia Huntington Beach! We're so glad to hear Ernest went the extra mile to make your experience convenient and smooth. Thanks for trusting Car Pros, we hope you enjoy!

April 10, 2025

The staff are very professional people. I had a very present experience. Exceeded my expectations. More

by harmiku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
Report | Print
May 06, 2025 -

Car Pros Kia Huntington Beach responded

Hello! Thanks for your 5-star review of Car Pros Kia Huntington Beach! We're so glad to hear your experience exceeded expectations and that our staff made a great impression. Thanks for choosing Car Pros, we hope to see you again soon!

April 10, 2025

It was good and I bought a new car. Thank you for the experience buying a car. More

by kristibarri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
Report | Print
May 06, 2025 -

Car Pros Kia Huntington Beach responded

Hi Kristi, we appreciate your 5-star review of Car Pros Kia Huntington Beach. We're glad you had a good experience with us—it was our pleasure to assist you. Enjoy your new ride, and thank you for choosing Car Pros!

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