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Car Pros Kia Huntington Beach

Huntington Beach, CA

4.6
390 Reviews

18835 Beach Boulevard

Huntington Beach, CA

92648

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Showing 390 reviews

January 28, 2025

Hello - as long as the car performs, I am happy. Enzo, Ali and Jimmy were excellent in assisting us to make the right choices. The service rendered far exceeds other interfaces I have had with car More

by paulmbryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enzo, Ali, Jimmy - Huntington Beach Car Pro - Beach Blvd
Feb 03, 2025 -

Car Pros Kia Huntington Beach responded

Hi there, thanks for sharing your feedback with us here at Car Pros Kia Huntington Beach. We're so glad to hear that Enzo, Ali, and Jimmy provided exceptional service and helped you make the right choices. Going the extra mile, including home delivery, is what we strive for, and we're thrilled that it made a difference for you. Enjoy your new car, and we appreciate your trust in Car Pros!

January 25, 2025

Salesperson was overall good. I did my homework and explaing to him accordlingly about my knowledge More

by takcar1016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
n/a, Alfonso Mora
Feb 03, 2025 -

Car Pros Kia Huntington Beach responded

Hi there, thank you for this 4-star review of Car Pros Kia Huntington Beach! We're glad to hear that your salesperson provided a good experience! Thanks for choosing Car Pros, we hope you enjoy the road ahead.

January 25, 2025

Gustavo was great and no pressure from him. Excellent to work with and follow through. More

by takcar1016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
Feb 03, 2025 -

Car Pros Kia Huntington Beach responded

Hello there, we greatly appreciate the 5-star review of Car Pros Kia Huntington Beach. We're happy that Gustavo provided a pressure-free, excellent experience and followed through to ensure everything went smoothly. We appreciate your feedback and hope you enjoy your new vehicle!

January 20, 2025

Just to give anybody who's looking for a car. Do not go to car pro kia Huntington Beach. They lie to get your business, and then once they get you in, they're not professional. I had to buy a car More

by tduff9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jimmy,edward,ali,Jennifer, letty, Alfonso Mora
Feb 03, 2025 -

Car Pros Kia Huntington Beach responded

Hello, we are deeply disappointed to see your review of us here at Car Pros Kia Huntington Beach. We understand how important it is for the registration process to be handled correctly, and we regret any inconvenience this has caused you. We appreciate you bringing this to our attention and would like the opportunity to assist in finding a resolution. Please reach out to me directly at either 323-583-1901 or Jennifer.fix@carpros.com. Thank you, we’d love the opportunity to make this right. Jennifer Fix, Corporate Customer Relations Manager

Feb 03, 2025 -

tduff9 responded

Jennifer i gave you and everyone that could help me in that dealership the chance to fix the problem you guy created. Jennifer, you make it sound like you wanted to help or make it sound like the dealership wanted to help and that so not true this dealership is the worse one i have ever had to deal with. Just so you and everyone know that i still have not got my refund or the paperwork completed and it been almost 3 months.

January 12, 2025

My service advisor was helpful, competent and answered all of my questions about the recall on my Sorrento and my service needs. More

by tmackeyslp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
Feb 03, 2025 -

Car Pros Kia Huntington Beach responded

Hello there, thank you for the 5-star review of Car Pros Kia Huntington Beach. We're glad to hear that your service advisor was helpful, competent, and took the time to answer all your questions about the recall. Let us know if you need anything in the future—safe driving!

January 10, 2025

Mark was very friendly and helpful. Word word word word word word word word word More

by Peter.conlon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Anderson, Alfonso Mora
Feb 03, 2025 -

Car Pros Kia Huntington Beach responded

Peter, thank your for the 5-star review of Car Pros Kia Huntington Beach! We're glad to hear that Mark was friendly and helpful during your experience. Thanks for stopping by, we hope to see you again soon!

January 07, 2025

Ethan was extremely helpful during the entire process, from giving the right information pre-sale and during the entire closing time. More

by MARCIOMARQUES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James - Finance
Jan 15, 2025 -

Car Pros Kia Huntington Beach responded

Hello Marcio, thanks for sharing your recent review of Car Pros Kia Huntington Beach! We’re so glad to hear that Ethan was extremely helpful and provided accurate information throughout the entire process. Your satisfaction is important to us, and we’re happy to have been a part of your car-buying journey. Enjoy your new car, and let us know if we can assist you with anything in the future!

January 03, 2025

Man, Robert is the best…talk about going above and beyond for your customer. Because of him, we drive from Ontario to Huntington Beach to get service or purchase our vehicles. You need more people like him! More

by Zavala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert , Alfonso Mora
Jan 14, 2025 -

Car Pros Kia Huntington Beach responded

Hello Zavala, thank you very much for the recent review of us here at Car Pros Kia Huntington Beach. We're thrilled to hear that Robert went above and beyond to provide exceptional service. It’s loyalty like yours that inspires us to keep delivering our best. Thanks for making the trip, we hope to see you again sometime!

December 30, 2024

Mark was very friendly and efficient. He answered all of my questions and helped me get my car in and out faster than anticipated. More

by julles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 14, 2025 -

Car Pros Kia Huntington Beach responded

Hello, thank you very much for the recent review of Car Pros Kia Huntington Beach. We're more than happy to hear that Mark provided friendly and efficient service, answered all your questions, and got your car taken care of so quickly! We appreciate your feedback and look forward to assisting you again in the future!

December 29, 2024

Francisco was very attentive and Talia was great she was also very thoughtful about my experience More

by Carly Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fransisco
Jan 14, 2025 -

Car Pros Kia Huntington Beach responded

Hi Carly! Thank you so much for the 5-star review of Car Pros Kia Huntington Beach. It's great to hear Francisco was attentive and Talia made your experience thoughtful and enjoyable. Your satisfaction means a lot to us, and we’re here if you need anything in the future! Thank you for choosing Car Pros, take care!

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