CarMax - Austin

Courteous & Professional, Courteous & Professional, Courteous & Professional, Courteous & Professional, Courteous & Professional, Courteous & Professional, Courteous & Professional, Courteous & Profess Courteous & Professional, Courteous & Professional, Courteous & Professional, Courteous & Professional, Courteous & Professional, Courteous & Professional, More

Joseph was great and listened to what our goal was & helped my son find the perfect car. helped my son find the perfect car. More

The North Austin CarMax Services center provided absolutely one of the best customer service experiences I've ever had. It was a stellar experience from beginning to end and across across every sin absolutely one of the best customer service experiences I've ever had. It was a stellar experience from beginning to end and across across every single person I came across. I'll definitely be back if need be and will probably will never buy a vehicle anywhere else...it was that good. THX!!! More

Dan, the sales man I had, was amazing! Very professional and made a tough decision into a pleasant adventure! Thanks Carmax!!! Love my new ride Very professional and made a tough decision into a pleasant adventure! Thanks Carmax!!! Love my new ride More

Ali was AMAZING and would recommend him to anyone looking for a car! Thank you! for a car! Thank you! More

10/10 experience buying my new to me truck! Ali Khan was great and provided excellent service. Because of him I will be back to sell other vehicles or buy in the future. I highly recommend him Ali Khan was great and provided excellent service. Because of him I will be back to sell other vehicles or buy in the future. I highly recommend him if you're looking to buy here. More

Saul was incredibly helpful and thorough. It was my first time financing a car, and I felt like I was being given all of the information I needed and more to make a good decision. It was my first time financing a car, and I felt like I was being given all of the information I needed and more to make a good decision. More

The buying process was super simple and straight forward. Overall a great experience. I would take off a half star because they had time to schedule an ozone service to get the smoke smell out before I test Overall a great experience. I would take off a half star because they had time to schedule an ozone service to get the smoke smell out before I test drove the car. Why wouldn't they just do that to start since there is no way of knowing if a car you are interested in and having to ship from another car max has smoke smell. Smoke smell or clean should be added to the used car listings IMO. However, the dealership did have the ozone service done and a clean cabin air filter put in for me after I purchased and I was surprised it worked to get rid of 99% of the smoke smell. I just had to wait 3 extra days to pick up the car after buying. I was not impressed with the service department. Everyone was friendly, but they did not put caps on the tire air valves that were missing on the tires. I had to go back another day to get those put on and seems like a super basic thing, they should have done. More

Courteous and professional. Randy Johnson was excellent. Follow-up was great also. I have done a lot of business with Carmax. Randy Johnson was excellent. Follow-up was great also. I have done a lot of business with Carmax. More

Great experience all around. The staff was professional and very helpful. Love the straight forward approach and appreciate not having to deal with the xx. This is my 3rd purchas The staff was professional and very helpful. Love the straight forward approach and appreciate not having to deal with the xx. This is my 3rd purchase through CarMax… never going back! More