CarMax - Austin

Best car purchase experience and all the staffs were friendly and explained each steps. Terry was really helpful friendly and explained each steps. Terry was really helpful More

Quen was absolutely amazing. He was very patient and kind with me. He didn’t make me feel pressured but looked out for my best interest. Quen made Carmax amazing! He was very patient and kind with me. He didn’t make me feel pressured but looked out for my best interest. Quen made Carmax amazing! More

Experience was horrible, I've also tried contact the complaint line and hasn't been able to get through. Really would be nice if someone in the complaint division contacts me. complaint line and hasn't been able to get through. Really would be nice if someone in the complaint division contacts me. More

This was the one of the smoothest vehicle purchases I have made. The process from start to finish was painless. I will definitely be using carmax for vehicle purchases in the future. have made. The process from start to finish was painless. I will definitely be using carmax for vehicle purchases in the future. More

We started off rocky but we are great now. Justin (the service manager) has great customer service skills and I was not happy but I am elated now. He listened to me and went above and beyond t Justin (the service manager) has great customer service skills and I was not happy but I am elated now. He listened to me and went above and beyond to satisfy me. More

Can’t beat the prices good people help you very well had got a good deal got a good deal More

Bought my car 12 days ago and already broke down. Scheduled service and was told I would get a comparable loaner. Showed up and they tried to out me in a Nissan locks. Ridiculous Scheduled service and was told I would get a comparable loaner. Showed up and they tried to out me in a Nissan locks. Ridiculous More

I had a great experience and Sora was amazing in helping me in this process . me in this process . More

Segrets was so lovely to work with, my family and I had such a great experience with trading in my car. I would absolutely recommend him again! such a great experience with trading in my car. I would absolutely recommend him again! More

Excellent experience from easy web site navigation to in shop test drive to fully purchasing and getting financing. Awesome vehicle too! shop test drive to fully purchasing and getting financing. Awesome vehicle too! More