CarMax - Austin

Sundeep was very knowledgeable and very friendly. I would come back to this location again. I would come back to this location again. More

Such a pleasant experience and such a stark contrast to the traditional car lots! I don't think I will ever deal with another name-brand car lot again. In looking for a Nissan Kicks priced below $20k. W the traditional car lots! I don't think I will ever deal with another name-brand car lot again. In looking for a Nissan Kicks priced below $20k. We found a fairly new one on a Nissan lot for the sticker price we wanted. When we sat down to do the paperwork, the price was suddenly $11,000 over the sticker price! We walked out immediately and went to CarMax, where we found exactly what we wanted for the price we were willing to pay. It was so quick and easy. No games. No hassle. More

Great service, smooth purchase, honest pricing, friendly staff, quick paperwork, and overall stress free experience. staff, quick paperwork, and overall stress free experience. More

Best car purchase experience and all the staffs were friendly and explained each steps. Terry was really helpful friendly and explained each steps. Terry was really helpful More

Quen was absolutely amazing. He was very patient and kind with me. He didn’t make me feel pressured but looked out for my best interest. Quen made Carmax amazing! He was very patient and kind with me. He didn’t make me feel pressured but looked out for my best interest. Quen made Carmax amazing! More

Experience was horrible, I've also tried contact the complaint line and hasn't been able to get through. Really would be nice if someone in the complaint division contacts me. complaint line and hasn't been able to get through. Really would be nice if someone in the complaint division contacts me. More

This was the one of the smoothest vehicle purchases I have made. The process from start to finish was painless. I will definitely be using carmax for vehicle purchases in the future. have made. The process from start to finish was painless. I will definitely be using carmax for vehicle purchases in the future. More

We started off rocky but we are great now. Justin (the service manager) has great customer service skills and I was not happy but I am elated now. He listened to me and went above and beyond t Justin (the service manager) has great customer service skills and I was not happy but I am elated now. He listened to me and went above and beyond to satisfy me. More

Can’t beat the prices good people help you very well had got a good deal got a good deal More

Bought my car 12 days ago and already broke down. Scheduled service and was told I would get a comparable loaner. Showed up and they tried to out me in a Nissan locks. Ridiculous Scheduled service and was told I would get a comparable loaner. Showed up and they tried to out me in a Nissan locks. Ridiculous More