CarMax Houston Katy Freeway

Friendly and knowledgeable employees, fast service, hassle free transactions, clean environment, variety car selection, easy return policy. hassle free transactions, clean environment, variety car selection, easy return policy. More

They never disclosed that the car was under a recall (2) until I got there. until I got there. More

Fast, Fair, Friendly, Good experience. will always give them a chance when buying or selling cars will always give them a chance when buying or selling cars More

Excellent service! I was in and out within 30 minutes. Myresha Davis, was very friendly and knowledgeable. I was in and out within 30 minutes. Myresha Davis, was very friendly and knowledgeable. More

Very clean and inviting. Tee welcomed us at our arrival to test drive the vehicle and rode with us that evening. We kept in close contact with each other. She was able to com Tee welcomed us at our arrival to test drive the vehicle and rode with us that evening. We kept in close contact with each other. She was able to communicate and respond within an efficient manner. She helped me to complete paperwork and anything to help with the process, which eliminated wait time. Very thankful for the easy and quick accommodations with paying for the car with a cashier's check. The financial department was very quick as well even though it was a busy day. We are happy with our purchase. More

Nice car suggest by dealership. Fast service love it. Huge showroom help to a lot to find me gd condition car Fast service love it. Huge showroom help to a lot to find me gd condition car More

I like it there’s no hassle no begging no empty promises just straight up truth that’s y I like CarMax just straight up truth that’s y I like CarMax More

Love this dealership. Everyone was super helpful, made sure I maximized my down payment, and when I didn’t like the car I bought and brought it back to get another? Nothin Everyone was super helpful, made sure I maximized my down payment, and when I didn’t like the car I bought and brought it back to get another? Nothing but cheerful assistance and patience More

Purchased a used car noticed w/in 4 days it needed a repair done. Service Desk never picked up my calls or returned my voicemails. Had to walk in to schedule an appt, was told next available for a rep repair done. Service Desk never picked up my calls or returned my voicemails. Had to walk in to schedule an appt, was told next available for a repair was in 4 weeks (still have 2 more weeks) for a car purchased a few days previous. Expected better service for a car that was still in the 10-day purchase window. More

Finally found a Jeep my husband loves completely. The approval was immediate. The gentleman that sold us the Jeep was polite and kind with us.. This is a very happy ending 😁 The approval was immediate. The gentleman that sold us the Jeep was polite and kind with us.. This is a very happy ending 😁 More