CarMax Houston Katy Freeway

Pleasant atmosphere. I didn't feel pressure at all. All my questions were answered. Very helpful for sure. I didn't feel pressure at all. All my questions were answered. Very helpful for sure. More

As a repeat buyer, my vehicle purchase is always a wonderful experience. I appreciate the no haggle policy and the speed of each buying transaction. wonderful experience. I appreciate the no haggle policy and the speed of each buying transaction. More

This was the absolute easiest and most amazing, relaxing, and non-pressured car buying experience I’ve ever had and this is my second car purchase from Carmax. Both experiences were absolutely amazing and I and non-pressured car buying experience I’ve ever had and this is my second car purchase from Carmax. Both experiences were absolutely amazing and I would recommend them to anyone who’s looking to purchase a vehicle. It was easy from start to finish. I signed everything electronically, got to the dealership and my car was waiting for me. The only drawback I would have is that no one showed me any features on my car. They simply gave me the keys and congratulated me that would be my only drawback. More

Mr Karman in the Katy Freeway he’s the best seller. I love you guys. I love everybody everybody professional way and I’m not forgot the maintenance people too. I love you guys. I love everybody everybody professional way and I’m not forgot the maintenance people too. More

Great facility with friendly staff, and made the process as easy as possible for me as easy as possible for me More

Friendly and very helpful staff. All was excellent this is the third vehicle I have purchased from carmax and will continue to buy from carmax. All was excellent this is the third vehicle I have purchased from carmax and will continue to buy from carmax. More

Salesperson was great and really helped me find the right car for me and my family. car for me and my family. More

Shipping was ridiculously long. I paid $2,000 for shipping for it to take over 3 weeks to ship. If you watch the tracking it takes over 2 days to depart from facilities and they kee I paid $2,000 for shipping for it to take over 3 weeks to ship. If you watch the tracking it takes over 2 days to depart from facilities and they keep stopping at every facility on the way. I understand they want to cut costs and be productive but then charge $500 for shipping not $2k. It’s honestly laughable at how slow it was I was at one point considering driving to pick up the car myself. Then when the car finally came they lost the check I sent to buy it so I had to void it and reissue it. They tried to say it’s because they didn’t know it was coming when I clearly called them to confirm the total price to write on the check More

Hannah, She was really experienced and there is no problem during purchasing process. I am very comfortable now problem during purchasing process. I am very comfortable now More

Kamran was so helpful, honest, and overall amazing. He made sure I was comfortable with all of my decisions and explained each step of the process thoroughly. The process was swift and effortless. He made sure I was comfortable with all of my decisions and explained each step of the process thoroughly. The process was swift and effortless. More