CarMax Houston Katy Freeway

They made a mistake on my paperwork and called me back in after 2 weeks to return the vehicle and resubmit all of my documents. It was a major hassle. after 2 weeks to return the vehicle and resubmit all of my documents. It was a major hassle. More

Another great CarMax experience! This is our 6th CarMax family purchase and everything was as good as expected. We had the vehicle shipped (from a further distance than usual), and h This is our 6th CarMax family purchase and everything was as good as expected. We had the vehicle shipped (from a further distance than usual), and had a bit of a delay. The trade in offer expired during that time but CarMax honored the original (higher) offer. Diego Orozco was very professional and followed up promptly when we had post purchase questions. Next time I need a vehicle, I will definitely be looking to CarMax for my car! More

The service was good and the transaction was quick, and the employee, Samir, was good. the employee, Samir, was good. More

Pleasant atmosphere. I didn't feel pressure at all. All my questions were answered. Very helpful for sure. I didn't feel pressure at all. All my questions were answered. Very helpful for sure. More

As a repeat buyer, my vehicle purchase is always a wonderful experience. I appreciate the no haggle policy and the speed of each buying transaction. wonderful experience. I appreciate the no haggle policy and the speed of each buying transaction. More

This was the absolute easiest and most amazing, relaxing, and non-pressured car buying experience I’ve ever had and this is my second car purchase from Carmax. Both experiences were absolutely amazing and I and non-pressured car buying experience I’ve ever had and this is my second car purchase from Carmax. Both experiences were absolutely amazing and I would recommend them to anyone who’s looking to purchase a vehicle. It was easy from start to finish. I signed everything electronically, got to the dealership and my car was waiting for me. The only drawback I would have is that no one showed me any features on my car. They simply gave me the keys and congratulated me that would be my only drawback. More

Mr Karman in the Katy Freeway he’s the best seller. I love you guys. I love everybody everybody professional way and I’m not forgot the maintenance people too. I love you guys. I love everybody everybody professional way and I’m not forgot the maintenance people too. More

Great facility with friendly staff, and made the process as easy as possible for me as easy as possible for me More

Friendly and very helpful staff. All was excellent this is the third vehicle I have purchased from carmax and will continue to buy from carmax. All was excellent this is the third vehicle I have purchased from carmax and will continue to buy from carmax. More

Salesperson was great and really helped me find the right car for me and my family. car for me and my family. More