CarMax Joliet

Very great service and we have had experiences with Car Max in the past and we plan to continue to use them in the future. Max in the past and we plan to continue to use them in the future. More

Best experience ever, in terms of looking for a car. Moe was such a wonderful salesman and goes above to help you get what you want.:) Moe was such a wonderful salesman and goes above to help you get what you want.:) More

I was happy to look at the cars at my own pace,without someone hovering over me. If I had questions, they answered them,if I wanted to be left alone,they respected it. someone hovering over me. If I had questions, they answered them,if I wanted to be left alone,they respected it. More

The whole staff was extremely helpful and friendly. We had to wait a short while for our team member to become available. The manager checked on us and let us know the statues of when she would be avai We had to wait a short while for our team member to become available. The manager checked on us and let us know the statues of when she would be available and if we needed anything. Once Eileen Delgado was available, she was very helpful and knowledgeable with all aspects of purchasing our Jeep. The sales area was clean and neat. Our Jeep was in excellent condition when received in the delivery area! More

Raul at the Shorewood CarMax made my stress of buying a car disappear! He was very knowledgeable and had a lot of patience with me! I did not feel rushed and he walked me through every step and made me fee car disappear! He was very knowledgeable and had a lot of patience with me! I did not feel rushed and he walked me through every step and made me feel extra excited about the purchase. He answered all of my questions and concerns. If I ever need another car I will be going back to see Raul at the Shorewood Carmax for sure! Thank you again Raul you made this experience amazing for me :) More

The Shorewood CarMax was amazing! Everyone I spoke with made me feel like I was a priority and my satisfaction was the number one goal. Everyone I spoke with made me feel like I was a priority and my satisfaction was the number one goal. More

Everything about the buying experience on the CarMax side was great. My only issue was not even related to them and it had to do with my bank releasing my funds for a down payment. If you ever move and ope was great. My only issue was not even related to them and it had to do with my bank releasing my funds for a down payment. If you ever move and open a new account with a new bank, there is probably going to be a trial period where only so much can be used in a month. Keep that in mind. More

It was a great experience, and I liked that it was a smaller store. Everyone was professional and helpful through my experience smaller store. Everyone was professional and helpful through my experience More

My experience was good I was in and out I did not spend as much time as I thought I would as much time as I thought I would More

Thanks to Eileen Delgado for being so knowledgeable & helpful in purchasing my auto.This is the first previously owned vehicle I have ever puirchased & I've been buying cars since 1973,so I had some conc helpful in purchasing my auto.This is the first previously owned vehicle I have ever puirchased & I've been buying cars since 1973,so I had some concerns but Eileen was very helpful in addressing them.She ordered the car on a Thursday & by Monday I was picking it up.She didn't do the paperwork when I picked up the car & I had to come back to sign one more spot on the title page that was missed BUT she did get me a fuel tank fill up for the inconvenience. More