CarMax Loveland
Loveland, CO
Filter Reviews by Keyword
By Type
Showing 77 reviews
Second vehicle purchased from this Carmax. Tammie Chrin was incredibly helpful and patient with me. I will definitely recommend her and this dealership to others. Tammie Chrin was incredibly helpful and patient with me. I will definitely recommend her and this dealership to others. More
Purchasing a used vehicle is always a gamble so I chose a car that was close to new. This dealership made the paperwork easy and the sales staff were very efficient and personable. car that was close to new. This dealership made the paperwork easy and the sales staff were very efficient and personable. More
When we went in for the truck it was advertised to have remote start on the window sticker and online. The truck didn’t not have remote start when we went and looked at it. We were told “the buyers” don’t remote start on the window sticker and online. The truck didn’t not have remote start when we went and looked at it. We were told “the buyers” don’t see that as a big selling point so it were told sorry but they can’t do anything. This was a major buying point for us. Then the buying processes took three and a half hour. After buying the truck we put 50 miles on the truck and immediately a check engine light came on. We took it in to get looked at and it has been in the shop for more days than we’ve had it in our possession. Our service associate Austin is not communicating with us and when asked for paperwork on the repairs he has not gotten back to us. More
I’m terrified maybe I bought a bad car. It died the first day. It was in your shop for over a week and still something is wrong with it. It just turns off and I have no clue what the issue It died the first day. It was in your shop for over a week and still something is wrong with it. It just turns off and I have no clue what the issue is. I have an appointment for May 11th but I need a loaner car for work and they said they would try. I wish I gave it back within the 10 days. More
Very nice dealership, worked with Ryan, and he was fantastic. Would recommend working with carmax in general and Ryan in particular to anyone in the market for a new vehicle. fantastic. Would recommend working with carmax in general and Ryan in particular to anyone in the market for a new vehicle. More
Awesome customer service provided! No pushy sales approach… Yeah! It took only two hours and I drove away in my dream truck. Would highly recommend Loveland Colorado Carmax if you want No pushy sales approach… Yeah! It took only two hours and I drove away in my dream truck. Would highly recommend Loveland Colorado Carmax if you want a no hassle vehicle buying experience. More

