CarMax Loveland

Everyone was helpful and friendly. We got in and got right back out. There was one issue on the paint, but they got it touched up and made arrangements for me to get it fixed at a body We got in and got right back out. There was one issue on the paint, but they got it touched up and made arrangements for me to get it fixed at a body shop where I live. More

I’ve purchased mini cars from Carmax. When did you become a high-pressure sale center car was delivered dirty no gas information that promise to be provided was not wrong. Tags were put o When did you become a high-pressure sale center car was delivered dirty no gas information that promise to be provided was not wrong. Tags were put on the vehicle very unimpressed. More

During the sales process of the Audi purchase the sales associate claimed the car had come through a thorough "reconditioning" and was it great shape. Additionally, we could take the vehicle to the local A associate claimed the car had come through a thorough "reconditioning" and was it great shape. Additionally, we could take the vehicle to the local Audi dealer and have it checked out. During the inspection at the Audi dealer several items had not be taken care of during the CarMax reconditioning. Audi contacted CarMax service directly with pictures of the needed work (all very routine items). CarMax declined to fix 99% of the items and only agreed to fix the seatbelt that was completely broken. Needless to say, we are very disappointed in the customer service the CarMax service department provided and definitely feel "sold" during the car buying process. This is the 2nd car we pursued through CarMax and will probably not buy again. More

Really helpful and he explained everything I need to understand thanks very much for the help understand thanks very much for the help More

I had wonderful experience purchase car from Carmax Loveland. Thanks to all team members especially Alan to help what i needed. Loveland. Thanks to all team members especially Alan to help what i needed. More

Alan was great Everything was easy and smooth felt no pressure and sensed no manipulation pressure and sensed no manipulation More

I was really impressed with how thoughtful, patient, and knowledgeable the CarMax Loveland staff were. They were efficient and helpful, answered all my questions in a timely way, and were responsive whether knowledgeable the CarMax Loveland staff were. They were efficient and helpful, answered all my questions in a timely way, and were responsive whether via text update, phone call, or email. When my vehicle took longer to arrive than I anticipated, they kept me in the loop the entire time. Super thankful for them! More

Clear and honest communication. Loved that they shipped the vehicle to the closest CarMax to me with no obligation to purchase. Another dealership with three other locations would n Loved that they shipped the vehicle to the closest CarMax to me with no obligation to purchase. Another dealership with three other locations would not do that and instead tried selling me something I didn't want that was on their lot. More

Sarah was great to work with and did all the work for us. We found our perfect car right right away and bought it same day We found our perfect car right right away and bought it same day More

This was a fantastic car-buying experience! It was a relatively quick, easy, and pressure-free process. It was a relatively quick, easy, and pressure-free process. More