CarMax Naperville

Everything went smoothly. Purchasing car was actually pleasant experience. Salesman was friendly and helpful. Will use CarMax again. Purchasing car was actually pleasant experience. Salesman was friendly and helpful. Will use CarMax again. More

We requested a car to be brought to the Naperville location. The car had a very strong cigarette smoke smell. This car should have been properly cleaned or at least discounted for the nasty smell. The location. The car had a very strong cigarette smoke smell. This car should have been properly cleaned or at least discounted for the nasty smell. The car also had an oil light on which should have been taken care of when it arrived at the Naperville location. The " inspection " seems to be false advertising. My son purchased the car anyway with the promise to replace the car's air filter, clean the interior and reset the oil. Bringing the car back for these services has been extremely inconvenient. My son has wasted 3 trips, lost 2 days of work and these 3 items have not been completed a month later. More

On line experience was easy. Salesman very friendly and helpful. Financial person very helpful and friendly Salesman very friendly and helpful. Financial person very helpful and friendly More

I chose CarMax because I didn't want to "haggle" about the price of the car. I was pleased with the cars available and very pleased with getting in and out of there with a "new" to me car that I love. G the price of the car. I was pleased with the cars available and very pleased with getting in and out of there with a "new" to me car that I love. Great customer service. Thanks for making purchasing a car a pleasant experience. More

The experience was smooth and my sales associate, Tim Anderson, was very helpful and thorough. Anderson, was very helpful and thorough. More

Second car I’ve bought here, Juan Flores couldn’t have been more helpful and efficient been more helpful and efficient More

We loved our salesman. A young man who is going places! He did a great job. A young man who is going places! He did a great job. More

it was a very good experience during the whole process of buying the car at Carmax Naperville. Bart the sales guy was indeed top class person with lot of patience and made my wife and me very comfortable. We buying the car at Carmax Naperville. Bart the sales guy was indeed top class person with lot of patience and made my wife and me very comfortable. We test drove few SUVs before settling on our SUV. There was no pressure at all during this whole process. We traded our old car and got a very fair value for it. I would recommend Carmax, Naperville, if one wants to avoid haggling and pressure sales tactics! Thanks Bart! and the team behind you. More

Good customer service. Our salesman was very informative. The car we looked at was clean. Our salesman was very informative. The car we looked at was clean. More

Bart was fantastic! Really made buying a car seamless. Extremely knowledgeable about the car I was interested in. Walked me through the process and was very thoroug Really made buying a car seamless. Extremely knowledgeable about the car I was interested in. Walked me through the process and was very thorough. More