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CarMax Naperville

Naperville, IL

4.7
35 Reviews

3320 Odyssey Court

Naperville, IL

60566

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Showing 35 reviews

January 06, 2026

I walked in as was promptly greeted and assisted. I had spoken with Moe over the phone which was helpful in knowing what to expect. More

by AGarcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe
January 04, 2026

Experience was very good. NO pressure sales, knowledgeable salesmen, good selection of cars, easy purchasing format. Had to return a car and it went fast and smoothly. More

by rcimbalista
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Anderson and two others
December 27, 2025

My sales person Adam was great. Very informative and definitely friendly. He was helpful on every stage of the process! More

by fornari2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance department
December 20, 2025

3 vehicles bought. 2 sold. If you are knowledgeable and know the whole game of the auto sales business you will know that Carmax is the way to go.No smoke, mirrors, and More

by Mike W61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan White
December 18, 2025

Alina you are the best I appreciate you helping me and getting me in and out in record time. Always had a smile and very welcoming!! More

by DarnelB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alina
December 11, 2025

Everyone is absolutely wonderful and friendly at the Naperville location. Would definitely recommend to anyone looking to purchase or trade in a car. More

by bug14
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roberto
December 10, 2025

Alina Henry at CarMax Naperville is the best sale person in the company. She goes above and beyond to make her customers feel constant care and appreciation for being there. This was our eighth vehicle from More

by CMCD048
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alina Henry
November 28, 2025

Convenient location between my work and home. Lobby was clean and welcoming. Process was quick and painless. In and out in less than two hours. Thanks! More

by kigallagher
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Anderson Sales Consultant, Jack Hadsall Operations Associate
November 18, 2025

I found Carmax to be very helpful and accommodating. Your sales staff knowledge and provided answers to my questions. I would recommend Carmax to anyone who is in a market for a car. G. Z. More

by Genevieve Zelman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo
November 12, 2025

24 hr test drive was very slow, but purchase of the car went much quicker than expected. Follow up service was not as helpful as expected More

by p.fustini
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Brian..Great!!!