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CarMax Naperville

Naperville, IL

4.6
40 Reviews

3320 Odyssey Court

Naperville, IL

60566

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Showing 40 reviews

February 14, 2026

My wife’s car unexpectedly needed to be replaced and we went straight to Carmax, Demond Taylor was helping all throughout the process and helped us make an informed decision while being professional and ki More

by jgjeremygarza1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demond Taylor
February 10, 2026

Jack was amazing. Very patient and explained everything to me. No secret agenda just cut and dry. More

by Dani_walton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Hardell
February 08, 2026

Helpful and friendly staff from the welcome counter, sales manager (Tim) finance department and service department (Chris) More

by Michael
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim sales Chris service department
January 31, 2026

Third car form Tim 4 months. ..had a horrible experience at a traditional dealer . I got for for daughter.. ..will never purchase anywhere other than Carmax again More

by scooter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Anderson
January 28, 2026

I had researched what I was looking for. My salesman Tim was very receptive and patiently showed me what was available. He was able to explain different options on different vehicles. More

by mooncompoop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Anderson, don't remember the name of the paperwork woman.
January 06, 2026

I walked in as was promptly greeted and assisted. I had spoken with Moe over the phone which was helpful in knowing what to expect. More

by AGarcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe
January 04, 2026

Experience was very good. NO pressure sales, knowledgeable salesmen, good selection of cars, easy purchasing format. Had to return a car and it went fast and smoothly. More

by rcimbalista
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Anderson and two others
December 27, 2025

My sales person Adam was great. Very informative and definitely friendly. He was helpful on every stage of the process! More

by fornari2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance department
December 20, 2025

3 vehicles bought. 2 sold. If you are knowledgeable and know the whole game of the auto sales business you will know that Carmax is the way to go.No smoke, mirrors, and More

by Mike W61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan White
December 18, 2025

Alina you are the best I appreciate you helping me and getting me in and out in record time. Always had a smile and very welcoming!! More

by DarnelB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alina