CarMax Naperville

From the moment I browsed online to going to the actual store, the experience has been best in class. My rep was very helpful and knowledgeable. Walked me through the process and made the purchase a quick store, the experience has been best in class. My rep was very helpful and knowledgeable. Walked me through the process and made the purchase a quick and enjoyable experience. The service department representatives were welcoming and helpful. Overall, they checked every box when it comes to car buying: No Haggle, didn’t waste my time, walked me through the entire process and quick in and out. Service department is top notch and amazing to deal with. More

This was by far the best car buying experience I’ve experienced. Bart made me and my wife feel very comfortable and made the whole process smooth and straightforward, and he did a great job explaining experienced. Bart made me and my wife feel very comfortable and made the whole process smooth and straightforward, and he did a great job explaining the different parts of the process and documents to us. Chelsea (apologies if that’s not her name!) from the Financing department was very helpful and personable, as well. I recommend Bart and this dealership for all your car buying needs! More

The purchase of our vehicle was done with the greatest degree of efficiency, and it was extremely seamless. Our sales consultant, Tim Anderson, was extremely friendly, courteous and professional. He is degree of efficiency, and it was extremely seamless. Our sales consultant, Tim Anderson, was extremely friendly, courteous and professional. He is a valuable and great asset for CAR MAX. More

I found my car and Love it ! Would’ve loved real car mats . Easy process ! Would’ve loved real car mats . Easy process ! More

The experience was good, what I expect from Carmax. Disappointed in the value offered on my used 2016 Lincoln MKX. You valued at $7000 a year ago and only gave $2500 now. My sales guy was very good at Disappointed in the value offered on my used 2016 Lincoln MKX. You valued at $7000 a year ago and only gave $2500 now. My sales guy was very good at helping through the process. Wish I could have gotten more assistance getting a second key fob. More

Very nice people to do business with. My wife knew what she wanted and we got it with no hassle. Thanks to Juan our salesman. Thanks guys My wife knew what she wanted and we got it with no hassle. Thanks to Juan our salesman. Thanks guys More

I ordered my car from Alabama and it was delivered here in a couple of weeks. They kept me informed throughout the shipping process. Once my car arrived, I was in and out in less than an hour. This is a fr in a couple of weeks. They kept me informed throughout the shipping process. Once my car arrived, I was in and out in less than an hour. This is a friendly dealership. More

I had the best experience in the whole wide world went in all of 45 minutes and got exactly what I wanted amazing all of 45 minutes and got exactly what I wanted amazing More

My experience was easy from start to finish. As a widow, this was my first time buying a car on my own. Bart explained everything for me step by step. My first experience with CarMax was one I As a widow, this was my first time buying a car on my own. Bart explained everything for me step by step. My first experience with CarMax was one I would recommend to others. More

Easy transaction, worked with Matt to get the car we wanted ordered. Traded in our existing vehicle, and got a fair price for it. We had a newborn baby with us and needed to be time sensitive with our v wanted ordered. Traded in our existing vehicle, and got a fair price for it. We had a newborn baby with us and needed to be time sensitive with our visit, everyone was great and we got the transaction done quickly so we could get home with our baby. More