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CarMax Naperville

Naperville, IL

4.6
50 Reviews

3320 Odyssey Court

Naperville, IL

60566

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Showing 50 reviews

December 11, 2025

Everyone is absolutely wonderful and friendly at the Naperville location. Would definitely recommend to anyone looking to purchase or trade in a car. More

by bug14
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roberto
December 10, 2025

Alina Henry at CarMax Naperville is the best sale person in the company. She goes above and beyond to make her customers feel constant care and appreciation for being there. This was our eighth vehicle from More

by CMCD048
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alina Henry
November 28, 2025

Convenient location between my work and home. Lobby was clean and welcoming. Process was quick and painless. In and out in less than two hours. Thanks! More

by kigallagher
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Anderson Sales Consultant, Jack Hadsall Operations Associate
November 18, 2025

I found Carmax to be very helpful and accommodating. Your sales staff knowledge and provided answers to my questions. I would recommend Carmax to anyone who is in a market for a car. G. Z. More

by Genevieve Zelman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo
November 12, 2025

24 hr test drive was very slow, but purchase of the car went much quicker than expected. Follow up service was not as helpful as expected More

by p.fustini
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Brian..Great!!!
November 03, 2025

very friendly very helpful staff. .very clean office made this a very easy and pleasant experience More

by pretty eyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Duncan
October 23, 2025

third purchase form this location great experience all around. had horrible experience with traditional dealer down the street last car will never purchase vehicle anywhere else again More

by scooter
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
tim anderson
October 17, 2025

Frank K was very helpful to us in securing a work truck for our school. I appreciate his customer service and communication. More

by bgallagher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Kostka
October 14, 2025

I feel that they made it very easy to buy a car, and feel good about my choice. More

by waits72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demond, Matthew, Pat? Mike?
October 04, 2025

Good people. Good process. Just waiting for the title was a disaster. Will never buy a used car out-of-state again. I paid cash so there was no financing. More

by husseyjohnk31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rumaldo Diaz
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