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CarMax Naperville
Naperville, IL
10 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Latest Reviews
October 01, 2025
My experience with Carmax in the beginning was good with
the Salesperson till after the purchase and the vehicle was already in my possession, is when I received the call from the manager that the Loan did
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by dorasharkie
Employees Worked With
Bart Salesperson and John Manager.
September 25, 2025
My spouse and I absolutely recommend CarMax.
My Dad bought his last two cars from CM, my sister just bought one from CM, and we just bought our 2nd from CM. Customer Service was excellent, as us
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by barbsteveowba
Employees Worked With
Cannot Remember
September 17, 2025
You can’t go wrong with Carmax’s process for buying and
selling cars. We hand a great experience with our salesman!
However the service department didn’t meet our expectations, we were sold two keys, b
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by Wpiper331
Employees Worked With
Salesman Duncan, Service Department
