CarMax North Shore

process was time consuming took over 3 hours amount of paper work was estreme and some seemed noy necesssary paper work was estreme and some seemed noy necesssary More

Clean dealership Clean car great service easy purchase options and hassle free buy all around great experience options and hassle free buy all around great experience More

I had a minor issue that I assumed would be addressed based on my experience. I was wrong. Impossible to reach by phone after the sale. xxxx y’all. based on my experience. I was wrong. Impossible to reach by phone after the sale. xxxx y’all. More

We received polite and thoughtful service. The care was cleaned before We left the dealership. The care was cleaned before We left the dealership. More

So far this relationship between carmax and I is working out very well and hope to see the follow though they will be taking. My wife loves the car and is racking the roads with it, she loves it. This will out very well and hope to see the follow though they will be taking. My wife loves the car and is racking the roads with it, she loves it. This will be a great test of how things transpire between us and Carmex. How ever we have boughten a few cars through them and love the service, and cars. More

My customer specialist Holly Mayeux was friendly, thorough, and took her time explaining every detail of the purchasing process. I have now sold a car to Carmax as well as purchased one. Both experie thorough, and took her time explaining every detail of the purchasing process. I have now sold a car to Carmax as well as purchased one. Both experiences have been irritating and stressful in the past at other dealerships, but both through Carmax have been wonderful! I am very pleased with the transaction and am extremely happy with my new vehicle. I will definitely turn first to carmax for my next vehicle purchase and I will recommend Carmax to any of my friends in the market. More

I shipped my vehicle from Texas to CarMax Northshore. I was contacted by a representative at Carmax Northshore the day before my visit and she was very rude and short with me. Upon initially coming into I was contacted by a representative at Carmax Northshore the day before my visit and she was very rude and short with me. Upon initially coming into the showroom I was not greeted by staff or asked what I needed. Chiquita Acker was very friendly and helpful she greeted me and showed me my vehicle, test drive, and proceeded my purchased quickly. I was initially informed prior that my vehicle could be delivered to my home but once in store found out that location doesn’t do home deliveries. The service department was very friendly and responsive to my concerns and fixed minor repairs quickly. More

My purchase was very smooth and fast! Everyone was very nice and helpful. Would definitely shop there again! Everyone was very nice and helpful. Would definitely shop there again! More

Great service. Fast friendly and efficient. Good price on my old car. Will definitely shop there again. Fast friendly and efficient. Good price on my old car. Will definitely shop there again. More

The dealership personnel were professional and friendly. The car was equipped with the incorrect charger, but the manager ordered the correct one and had it delivered to my house with no additional cost to The car was equipped with the incorrect charger, but the manager ordered the correct one and had it delivered to my house with no additional cost to me. In my opinion, he went above and beyond to ensure that my experience was a positive one. More