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CarMax Salem

Salem, OR

4.6
45 Reviews

395 Lancaster Drive SE

Salem, OR

97317

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Showing 45 reviews

July 14, 2026

Everyone very pleasant and helpful. Takes time to listen to all your questions & concerns. Had paperwork ready as discussed More

by Clarkrd75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Worked with several
July 10, 2026

Friendly, knowledgeable and professional staff. The CarMax process is clearly explained and makes doing business with CarMax a smooth process and pleasant experience. More

by melanie.allen25
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rebekah, Eli and Marissa
July 02, 2026

I am so happy with the amazing service Brandy Guerrero provided to me and her Manager. It was my first time walking into CarMax, was looking for to purchase a surprise gift for my daughter graduation. The More

by Maria Camacho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy Guerrero and Manager Elijah
June 15, 2026

Great website with easy to find listings. I hate haggling, so carmax’s no-haggling business model was very appealing to me. More

by jeremyclaassen
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua and one more
June 05, 2026

I couldn’t be happier with this dealership and CarMax in general. They have went above and beyond my wildest expectations! They first restored my Genesis when the shipping company caused it to be severely More

by Megamips
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandra, Nick, Jake, Carl, Shadoen
May 26, 2026

This place ROCKS! 1. EXCEPTIONAL CUSTOMER SERVICE! 2. Full disclosure up front 3. Fair trade in for our car. 4. In house financing. 5. Super simple process. H More

by mistymesolo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, and Christina
May 26, 2026 -

mistymesolo responded

We got a fair deal on our trade and with the in house financing the transaction was smooth. Carmax made the entire process so easy. You gotta give them a try.

May 23, 2026

I purchased a 2015 Corvette, that was originally in Tucson Az. it was shipped to Salem Oregon. I test drove it with Eric, the sales representative, we discussed a few minor issues. The purchase process More

by wicknwobin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric, Marrisa
May 17, 2026

The experience was better than I expected. The car was ready when they said it would be ready. The staff were all friendly and professional, no one tried to upsell me. There were no surprise f More

by ckeen007
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Saurina, Heidi, Miguel, and Jacob/Jake
May 11, 2026

Although it took two different cars for my wife to settle on the one she wanted, and we had to take up a lot of your time and ours, all worked fine in the end. The staff we worked with were most pleasant. More

by bugsnkoi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Several. Simply cannot remember their names.
May 05, 2026

Such an easy experience with car-buying! Very responsive staff. The experience was very good overall! More

by Melinda North
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Forgot names!
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