CarMax
Houston, TX
Filter Reviews By Type
Showing 81 reviews
The whole experience was great. I did most of the work online so when I got to the dealership everything went very smoothly and I was able to get the vehicle I wanted. I couldn't as I did most of the work online so when I got to the dealership everything went very smoothly and I was able to get the vehicle I wanted. I couldn't ask for a better experience. More
Amazing service and communication start to finish. No pressure sales tactics. And they delivered the car to my house. They also make it really easy to pay - no forced financing or credit check. Highly No pressure sales tactics. And they delivered the car to my house. They also make it really easy to pay - no forced financing or credit check. Highly recommended. More
This was my second time purchasing a vehicle from this exact location. I actually traded in the first vehicle after 7 years to get the one I have now. I received way more than I expected for my car. Usual exact location. I actually traded in the first vehicle after 7 years to get the one I have now. I received way more than I expected for my car. Usually dealerships try to low ball you when trading in your car. Morris was great!! He worked hard to get me into the car I truly wanted. I drove there at 12:45pm in my Nissan Sentra and left with an even better vehicle maybe 3 hours later. I love my truck and glad I chose to give CarMax another try. Thank you Morris for being an outstanding salesman. Cant believe I was able to move my entire home and get a new car all before 5pm on a Saturday. I’m sooo thankful. I will see you guys again in a few years 👍🏽😉 More
Long wait times and they sold me SUV the AC pulley was bad and on top of that, the car only had 30,000 miles. Their cars are not certified, and they only allow a 30-day warranty if something is wrong with bad and on top of that, the car only had 30,000 miles. Their cars are not certified, and they only allow a 30-day warranty if something is wrong with the vehicle. After that you will have to pay money on top of car note to get it fixed More
Great customer service all of the sales reps were very respectful courteous and I was surprised how they were working with multiple customers at a very efficient pace respectful courteous and I was surprised how they were working with multiple customers at a very efficient pace More

