CarMax

The service was great and the staff was amazing. Very easy process and great selection of inventory Very easy process and great selection of inventory More

I was disappointed with the cleanliness of the vehicle. I had to go back to show them the blue paint and dust of over in between the seats. Too many issues, I end up returning the car and purchased a diffe I had to go back to show them the blue paint and dust of over in between the seats. Too many issues, I end up returning the car and purchased a different one. More

Peter has his own expertise of customer service. He was really friendly dealer and provided comfort process. He was really friendly dealer and provided comfort process. More

I had a phenomenal experience working with Stan at CarMax. He was extremely nice, knowledgeable, and helpful throughout the entire process. He took the time to explain everything clearly and went abov CarMax. He was extremely nice, knowledgeable, and helpful throughout the entire process. He took the time to explain everything clearly and went above and beyond to resolve the issues I was having. Although I came in feeling very annoyed about having to bring my car in, Stan completely turned the situation around and made all of my frustration disappear. His professionalism and care truly stood out, and I greatly appreciate everything he did for me. Moving forward, I prefer to only work with him when I visit CarMax. Thank you so much, Stan! More

I had great experience from a to z and the sales consultant is very helpful consultant is very helpful More

The staff was extremely friendly and welcoming. Felt very at ease trying to find a vehicle. Felt very at ease trying to find a vehicle. More

SW Freeway location was good. I needed a windshield replaced and was told the Katy location would handle since they were closer but when I called that location they told me that t I needed a windshield replaced and was told the Katy location would handle since they were closer but when I called that location they told me that they do no handle windshield replacements. I had to go back and handle with the original Carmax location. More

The process of getting my car was very easy. I would've like more transparency as far as the condition of the car and better cleaning prior to leaving the lot bc the tires need to be replaced, s I would've like more transparency as far as the condition of the car and better cleaning prior to leaving the lot bc the tires need to be replaced, speakers are blown, there was some kind of splatter from a drink in the cup holders in the back seat and I found a Vape Pen between the drivers seat and the center console. More

I would recommend but I'd definitely detail my experience and what to expect. I'm a little disappointed I received my 2nd vehicle needing a oil change. All the discussions about 5 star checks and certified c and what to expect. I'm a little disappointed I received my 2nd vehicle needing a oil change. All the discussions about 5 star checks and certified checks and balances. I don't believe that truly happens. But overall as a single woman who can you really trust out here buying used cars. Especially with OK credit. Thanks. More