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CarMax

Houston, TX

4.7
62 Reviews

6909 Southwest Freeway

Houston, TX

77074

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Showing 62 reviews

February 05, 2026

Mr. Tom was excellent at explaining every line in the contract. He was patient especially with me being a first time buyer. Couldn’t ask for a better salesman. Most defientely need a major raised. I’ll l More

by Jevin Gardner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Tom
February 03, 2026

I had a fantastic experience at CarMax. It was the polar opposite of a recent experience I had at another dealership where I was treated with disrespect. Jordan W was very knowledgeable, re More

by jmwilli4
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Williams, Jean Lorente
February 02, 2026

The sales representative was very helpful and professional. All questions were answered and I was very comfortable with the information provided and the quality of the service. Thanks More

by liftingmeup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shadi Ezzeddin
January 30, 2026

I found just the perfect car I was looking for with all the features that I wanted. Tim at the Southwest Freeway location in Houston assisted me with the purchase process and was available to help with my More

by afreilich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Meas
January 30, 2026

My experience at CarMax - Southwest Freeway in Houston, Texas was superb. Peter Ogiamien is the best ever, and he ensures superb customer service, and will support the client exclusively to find the right More

by Cpthompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Ogiamien
January 24, 2026

Everything went exactly how they said it would. I was in abs out of the dealership in less than 1 hour. More

by bt.green
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't remember
January 22, 2026

I went for a car and it was already sold the sales person showed me another option, I just loved it. He was patient and answered all my questions and gave me all the information I needed, I got the car and a More

by marissacav
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name, he is from Libanon
January 22, 2026

My experience was mostly good until it came to service. Radio didn't work and they gave me a hard time. I went to Richmond Car Max and received excellent service. There is also a Crack in the windshield. More

by nekellmason5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael and Tammy
January 21, 2026

Just don’t like that an extra Peyton wasn’t given & so expensive for purchase! Where are days of old with an extra key w/o costing an arm & leg??!!! Last car purchased at CarMax on Hwy 45. More

by bobbiehbrown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Perry
January 20, 2026

efficient, knowledgeable, and personable. Carlos was great to work with and explained each part of the deal completely More

by Joseph C Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
carlos
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