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CarMax

Houston, TX

4.5
81 Reviews

16110 North Freeway

Houston, TX

77090

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Showing 81 reviews

March 29, 2026

Always great service. In and out with trade-in and new ride in less than 2hrs. More

by kizellbrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bojan Milutinovic
March 29, 2026

It's great place to. deal with the best when yo6 in need very helpful More

by 406
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
March 28, 2026

DeMario is the BEST! ! Hands down he will have my returned business!!! He's calm, cool and knowledgeable More

by sarah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeMario
March 28, 2026

I arranged all paperwork b4 purchasing the vehicle so the sale went quickly. Salesman helped the progress along. More

by 21311snap
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Carroll
March 27, 2026

Our salesman was great. Wish we would’ve gotten a little bit more on our trade in and the manager wasn’t hearing about it lol but besides that it was good. Had a car shipped More

by Kaylalee3087
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t remember
March 27, 2026

This dealership has been very nice! We have purchased 3 vehicles here including this one. Omar was extremely kind and very friendly!! He made the whole process stress free. He’s very More

by Sukanyacheslak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
March 26, 2026

CarMax is an excellent dealership with a fantastic staff and a smooth process. I will definitely use them again, as they make car buying easy. More

by Paulettej288
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken
March 26, 2026

Eric in Service was awesome. I stayed abd waited on my car to ready ( long day). But Eric stayed checking on me through out the process. Eric's customer service is outstanding! More

by shandelia.payne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric and Renae
March 24, 2026

"The team at CarMax made the entire process seamless, transparent, and surprisingly stress-free from start to finish. More

by dannydallas318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renee Corona
March 22, 2026

Even though they are usually busy, they still got me in and out. I have also been contacted just to ensure everything was going well with my new purchase. I will be shopping here again in the future. More

by sirpatphillips
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renee, the GM
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