CarMax

My salesman was Omar and was great very patient and work with me and daughter excellent. with me and daughter excellent. More

One you pick your car the process is slow and I had to come back the next day and I lived over 2 hours away. First day was 1pm to 9 pm ,second day 11am to 4pm horrible. come back the next day and I lived over 2 hours away. First day was 1pm to 9 pm ,second day 11am to 4pm horrible. More

The service was excellent, the application process was simple and quick, the staff at the store were friendly, and the salesperson was very helpful; the vehicles are in excellent condition, and the store simple and quick, the staff at the store were friendly, and the salesperson was very helpful; the vehicles are in excellent condition, and the store is kept neat and clean. More

Custom service is wonderful and all the employees are very helpful and friendly. I just love Shely personality. The building itself was very clean. I love it so much I came home and referred someone else very helpful and friendly. I just love Shely personality. The building itself was very clean. I love it so much I came home and referred someone else to Shelly. I hope I'm spelling her name right. More

Very helpful during the whole process. They were there to answer any question and made it very easy for me. They were there to answer any question and made it very easy for me. More

Awesome service appreciate it always great personality and respect would definitely recommend car Max to everyone and respect would definitely recommend car Max to everyone More

Very friendly, explained everything in detail, very quick order of transactions of selling my car and purchasing another. Have dealt with CarMax in the past and was happy with the experience.. order of transactions of selling my car and purchasing another. Have dealt with CarMax in the past and was happy with the experience.. More

We have bought several cars over the years from this dealership and always use Flora as are salesperson. She is always very personable and professional. Carmax always have a vehicle that I like at an af dealership and always use Flora as are salesperson. She is always very personable and professional. Carmax always have a vehicle that I like at an affordable price. More

They were able to help me find the right car and priceing for me for my first time. for me for my first time. More

Elijah provided excellent customer service and answered all my questions. I had my own financing and the only discussion after test driving the vehicle was the warranty purchase. Warranties seem to be par all my questions. I had my own financing and the only discussion after test driving the vehicle was the warranty purchase. Warranties seem to be part of any retail purchase and hard to ignore for a used vehicle purchase. You don't have to commit and in my case I paid for the vehicle to be shipped. So in my mind once you pay for shipping you have already made the commitment since shipping is non-refundable. The shipping was reasonable and I did my research and was comfortable with my vehicle purchase (manufacturing years, recalls, reliability). Carmax does not manufacture the vehicle, they only sell it. The Carmax experience was better than I thought it would be. The vehicle was accurately described and two weeks later in this review I have had no issues. I was pleasantly surprised that it came with brand new tires and I expected some wear on the tires. While the vehicle was being prepped I went to the waiting room and also made the down payment. No haggling on the price and getting a vehicle a couple of yours older that would not be available at most new car or certified car dealers made the difference in a competitive price and reasonable monthly payment financing for my budget. If you decide to pay for shipping it is more of a commitment in your vehicle purchase. Be prepared for some back and forth on warranty terms and if you are financing understand your credit before hand and you can dial in your finance terms ahead of time. I would recommend Carmax in purchasing a used vehicle. More