CarMax
Houston, TX
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Sales lady (Flora) very nice and considerate! Wait time for paperwork and loaner inexcusable. I have purchased (5) vehicles from CARMAX, and this was the worst experience from any dealership I Wait time for paperwork and loaner inexcusable. I have purchased (5) vehicles from CARMAX, and this was the worst experience from any dealership I have ever been through! More
I'm a returning CarMax customer. And I'm surprised that the experience, from over 10 years ago, has stayed consistent. No pressure. Accurate market pricing. Fair terms and minimal de And I'm surprised that the experience, from over 10 years ago, has stayed consistent. No pressure. Accurate market pricing. Fair terms and minimal dealership costs. More
My experience with Mario the sales person and the whole team was amazing, Mario walked me through the whole process since I had never purchased a car from Carmax and he made the whole experience seamless. team was amazing, Mario walked me through the whole process since I had never purchased a car from Carmax and he made the whole experience seamless. I bought a truck and I saw a different truck that I liked and he was a able to help me with the transport from another facility and do the exchange and made sure to keep me updated along the process, after it got to their facility we completed the whole process in one day, he is a superstar in my book 10 out of 10, will certainly see Mario for any of my future purchases. More
everything went very smooth from start to finish. i traded in my Subaru Outback for a pickup truck, as we have sold our house and will be moving. i traded in my Subaru Outback for a pickup truck, as we have sold our house and will be moving. More
Our experience with carmax has been excellent from the start. Our salesperson Jackie was amazing. We had to go back in because a tire had a slow leak and Ehrik in the service department took great care of start. Our salesperson Jackie was amazing. We had to go back in because a tire had a slow leak and Ehrik in the service department took great care of us...problem fixed for good. They have been so fair and accommodating. Thank you Carmax, Jackie, and Ehrik!! More
Found what we wanted almost immediately, Eliah a great help and source - even offered to come in on his day off to complete the sale, Great surroundings. help and source - even offered to come in on his day off to complete the sale, Great surroundings. More

