CarMax
Houston, TX
Filter Reviews by Keyword
By Type
Showing 95 reviews
Excellent experience working with CarMax! Great sales Representative! Well-described vehicle condition. Excellent trad-in experience. CarMax didn't retrade the value of my trade-in. Great sales Representative! Well-described vehicle condition. Excellent trad-in experience. CarMax didn't retrade the value of my trade-in. More
Express check up was a joke. I waited over 45 minutes and was not told why I was having to wait. Then when I get my car it was filthy. It had food, hair, sticky steering wheel an I waited over 45 minutes and was not told why I was having to wait. Then when I get my car it was filthy. It had food, hair, sticky steering wheel and trash in the floorboards and the center console More
Positive experience! Our sales person, Renee Corona was wonderful. She was knowledgeable and kept me informed about everything, making sure that I understood. She was so Our sales person, Renee Corona was wonderful. She was knowledgeable and kept me informed about everything, making sure that I understood. She was so sweet kind and very patient. She found a way to resolve any problem or challenge that occurred during the process. She guided me to find the right car for me. I appreciated the care and interest she gave to my concerns and wishes. She made the whole experience positive and rewarding. More
Our salesman was great. Wish we would’ve gotten a little bit more on our trade in and the manager wasn’t hearing about it lol but besides that it was good. Had a car shipped Wish we would’ve gotten a little bit more on our trade in and the manager wasn’t hearing about it lol but besides that it was good. Had a car shipped from a different store and the process was pretty smooth. Would buy from them again More
This dealership has been very nice! We have purchased 3 vehicles here including this one. Omar was extremely kind and very friendly!! He made the whole process stress free. He’s very We have purchased 3 vehicles here including this one. Omar was extremely kind and very friendly!! He made the whole process stress free. He’s very professional and made us feel welcome! More

