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CarMax

Houston, TX

4.6
95 Reviews

16110 North Freeway

Houston, TX

77090

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Showing 95 reviews

March 26, 2026

CarMax is an excellent dealership with a fantastic staff and a smooth process. I will definitely use them again, as they make car buying easy. More

by Paulettej288
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken
March 26, 2026

Eric in Service was awesome. I stayed abd waited on my car to ready ( long day). But Eric stayed checking on me through out the process. Eric's customer service is outstanding! More

by shandelia.payne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric and Renae
March 24, 2026

"The team at CarMax made the entire process seamless, transparent, and surprisingly stress-free from start to finish. More

by dannydallas318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renee Corona
March 22, 2026

Even though they are usually busy, they still got me in and out. I have also been contacted just to ensure everything was going well with my new purchase. I will be shopping here again in the future. More

by sirpatphillips
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renee, the GM
March 21, 2026

My experience was excellent through the whole buying process and got the car I wanted. More

by rickera72
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Carrol
Mar 21, 2026 -

rickera72 responded

Not my first car buying experience with Carmax and I would purchase another car from them again

March 20, 2026

A waste of time, my car is giving me problems and I feel as if i was suckered into a car and my 10th day was on a sunday which was when the place was closed if i had it my way i would most definitely choose More

by jessica.allocate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
jorge, omar, kevin
March 19, 2026

Great service easy to buy a car no haggling a real nice experience great salesperson Omar More

by Bigovillanueva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
March 16, 2026

You guys wrote the wrong address on my vehicle registration and it is probably very likely that the title will have the incorrect address also. The address on my registration says 7910 Live Oak D More

by Dgr102916
Recommend Dealer
Yes
Employees Worked With
Can’t remember
March 11, 2026

The salesperson was very helpful and not pushy at all. CarMax had a vehicle we liked at a reasonable price and we were able to drive it home the same afternoon More

by AJRENDL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
do not remember
March 11, 2026

Carmax is awesome! This was my 3rd vehicle purchased from there snd it was the easiest process ever. My sales rep Omar was the absolute best. Very informative and atten More

by aprilm4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
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