Back

CarMax

Houston, TX

4.6
57 Reviews

16110 North Freeway

Houston, TX

77090

Directions

Filter Reviews by Keyword

By Type

Showing 57 reviews

October 05, 2025

I liked that they listened to what I was looking for in a car. It was an easy experience. More

by Asv317dogday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
October 04, 2025

Good customer service and vey knowledgeable of my situation. The process went very smoothly and convenient More

by Ozaplus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean
October 02, 2025

The people here are very nice and helpful. They helped me get my first car and I’m so thankful and grateful for Mr Hector More

by Blewis0701
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector
September 29, 2025

Omar was great! He was quick and a great communicator. He made the process easy!!! More

by Ebaptiste01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
September 28, 2025

It was a smooth experience my salesperson Bojan did a great job showing honesty, and professionalism. More

by jasonknight2497
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bojan
September 19, 2025

Great communication. Very helpful. Helped narrow my search to fit my budget. Transparent pricing was nice. More

by chris.a.cooke0925
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Naim
September 15, 2025

Really enjoyed the hold buying process She made sure that we had what we were looking for and listened to all concerns and answers all our questions More

by Pjb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Flora,Alexander
September 13, 2025

If you are going to go to the CarMax on 1-45 North, I recommend you ask for Mrs. Renee. She was the most informative and communicative by far. When I initially went there to look for a car I was working More

by China
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renee
September 08, 2025

The vehicle was very clean for its age and mileage, and we received a fair value for the vehicle we traded in. The paperwork took a very long time to print, but otherwise we had a good experience. More

by Scott S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don't recall off hand.
September 08, 2025

the car had damage, and the moon roof was broken, the transfer which cost $1300 to over a week yet it sat in Waco for 7 days before being delivered to Houston. More

by horn38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany
...
5