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CarMax

Houston, TX

4.6
103 Reviews

16110 North Freeway

Houston, TX

77090

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Showing 103 reviews

January 25, 2026

My sell rep Omar was fantastic he made the process way easier by helping me over phone before I came inside More

by Tiehanabarnes1999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
January 21, 2026

Honestly, CarMax has become my go to place for when I need a car they make the process really easy and simple and this experience was no different. More

by easinellis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember
January 07, 2026

Great saleswoman, Ms. Tiffany Very professional and detailed in helping me understand the process.Thanks for her hard work!! More

by lataciamatthews
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany
January 04, 2026

Jose was my salesman and he simply just showed me cars that worked for me and what I needed and also gave good recommendations between choices . Easy process as well More

by Jared.thomas4089
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
January 03, 2026

Ms. Tiffany at the North Houston location was awesome and made the experience great. Will definitely recommend Carmax…. More

by tdenman30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany
December 28, 2025

Sales person George, was very professional and knowledgeable. Answered all my questions about the vehicle I was interested in and I did not feel pressured in any way. This is my 3rd car from Carma More

by julietteclark71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George
December 26, 2025

Sales lady (Flora) very nice and considerate! Wait time for paperwork and loaner inexcusable. I have purchased (5) vehicles from CARMAX, and this was the worst experience from any dealership I More

by plystlmn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Flora (exceptionally wonderful)
December 25, 2025

My 2nd purchase and a great experience, I have recommended to others friends and family. . More

by carrellworley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
One
December 25, 2025

Amazing experience we had for the carmax home delivery. everything was easy and fast. Professional and thorough. More

by amlindell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renee
December 19, 2025

I'm a returning CarMax customer. And I'm surprised that the experience, from over 10 years ago, has stayed consistent. No pressure. Accurate market pricing. Fair terms and minimal de More

by briandeanhoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime,
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