CarMax

Really enjoyed the hold buying process She made sure that we had what we were looking for and listened to all concerns and answers all our questions that we had what we were looking for and listened to all concerns and answers all our questions More

If you are going to go to the CarMax on 1-45 North, I recommend you ask for Mrs. Renee. She was the most informative and communicative by far. When I initially went there to look for a car I was working recommend you ask for Mrs. Renee. She was the most informative and communicative by far. When I initially went there to look for a car I was working with another salesman. Then I wasn’t for certain because he just left me to take matters into my own hands, which made me look elsewhere. The second time I came I met Mrs. Renee, she went out her way to help me find the car of my dreams. She even went into my old account and cleared up some issues I had dealing with CarMax 8years ago. She’s very knowledgeable and even on her off days work due diligently to make sure I drove away in my vehicle. If I could give her a million stars I absolutely would. Thank you Mrs. Renee More

The vehicle was very clean for its age and mileage, and we received a fair value for the vehicle we traded in. The paperwork took a very long time to print, but otherwise we had a good experience. we received a fair value for the vehicle we traded in. The paperwork took a very long time to print, but otherwise we had a good experience. More

the car had damage, and the moon roof was broken, the transfer which cost $1300 to over a week yet it sat in Waco for 7 days before being delivered to Houston. transfer which cost $1300 to over a week yet it sat in Waco for 7 days before being delivered to Houston. More

I bought a truck at CarMax and decided against it a couple days later. I returned it according to the 10-day return policy, and I had absolutely no trouble doing so. I received a full refund check in t couple days later. I returned it according to the 10-day return policy, and I had absolutely no trouble doing so. I received a full refund check in the mail exactly when they said I would. A couple weeks later I traded in two vehicles and bought a new truck there. It all went as smooth as could be! I am very happy with my beautiful new truck and happy I was able to sell my old vehicles to them for a reasonable price and no hassle on anything ever. Shout out to Chelsey at CarMax North Houston for being so kind and helpful and patient through it all. More

Very good experience. The vehicle I found was in another city, they had the vehicle shipped in for me to drive and look over. The vehicle I found was in another city, they had the vehicle shipped in for me to drive and look over. More

The dealership ambiance was very nice. The employees were thoughtful and helpful. My needs were met. The employees were thoughtful and helpful. My needs were met. More

Eli was extremely helpful! Will be back for our next car! Great, fast, helpful service! Will be back for our next car! Great, fast, helpful service! More

Hector was great! He took care of us 100%. Everyone there is so helpful. I appreciate CarMax. This was the 3rd vehicle I have bought from them. So easy! He took care of us 100%. Everyone there is so helpful. I appreciate CarMax. This was the 3rd vehicle I have bought from them. So easy! More

Best buying experience yet! Fast, friendly no hassle with all the guarantees to make this a worry free purchase or return of necessary. A fan of thier process. Say what you mean Fast, friendly no hassle with all the guarantees to make this a worry free purchase or return of necessary. A fan of thier process. Say what you mean and mean what you say. Do right by your customers and they will be life long customers. Tired of the dealership games, I just wanted a quality vehicle at a reasonable price and the integrity of the sale to stand behind the brand of business advertised. More