CarMax

I always come back to Carmax because they always take good care of my husband and I when we come in for a new car. This is number three. The experience has been great every single time quick fast and in good care of my husband and I when we come in for a new car. This is number three. The experience has been great every single time quick fast and in a hurry, we are out of there our last person Donovan and his training did absolutely amazing. Recommend them 100%. More

The dealership was efficient and thorough. They took care of all that we needed. I would recommend yes! They took care of all that we needed. I would recommend yes! More

Pleasantly surprised. Overall very positive experience. Fernando was great to work with. No financing needed. Overall very positive experience. Fernando was great to work with. No financing needed. More

Smooth process. Knowledgeable staff. Refreshing to have a no hassle and no pressure experience. Herson was great to work with! Knowledgeable staff. Refreshing to have a no hassle and no pressure experience. Herson was great to work with! More

The showroom was large and like new. Lots of options available including cars at many other locations. NO PRESSURE! Got everything done in one visit - drove my car home that day. All e Lots of options available including cars at many other locations. NO PRESSURE! Got everything done in one visit - drove my car home that day. All employees were very easy to work with. More

A great experience. The salesman who helped me was wonderful. I would recommend any one looking for a car to go CarMax. The salesman who helped me was wonderful. I would recommend any one looking for a car to go CarMax. More

This is a reflection of CarMax more than any individual. I think if your car doesn't have issues it would be seamless, however, CarMax missed major issues on their pre-inspection. Short story, two days af I think if your car doesn't have issues it would be seamless, however, CarMax missed major issues on their pre-inspection. Short story, two days after purchase my wife noticed issues, had it inspected by Toyota, ~$13,500 worth of work including transmission and front shocks. Was so obvious there was no way a mechanic actually inspected the vehicle. We needed a vehicle quickly, now all of our money will be tied up a month and a half, days of calling and not getting called back, they wouldn't allow Toyota to do the work, etc. Ended up being more akin to working with a cable company when there was issues. No compensation to date. Requested, doubt we will get any. More

My Carmax experience was extremely straightforward and consumer friendly. At no point in the buying process did I feel that my representative was being pushy nor did they give signs of being desperate for consumer friendly. At no point in the buying process did I feel that my representative was being pushy nor did they give signs of being desperate for sales. They were attentive to all my needs and concerns and I walked out with a beautiful car, low interest rate, and reasonable price. I think getting a car with closer to 80,000-120,000 miles on it gives you the best deals at Carmax, assuming you are buying a reliable car that will last many, many more miles. More

I found the process to be very enjoyable and hassle free. I got an check engine light on my vehicle and got an appointment to check it out on Monday. I got an check engine light on my vehicle and got an appointment to check it out on Monday. More

Have made two previous purchases from this dealership but this time it was a pain in the xxx. Salesman was ok but when asking to speak to the GM he ( the GM )sent two other people to deal with our issues . this time it was a pain in the xxx. Salesman was ok but when asking to speak to the GM he ( the GM )sent two other people to deal with our issues . Total lack of customer service. Will no longer shop at this Carmax. More