CarMax
Federal Heights, CO
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Best experience ever. It was a wonderful experience, great customer service. Everything went smoothly, and everything was perfect. It was a wonderful experience, great customer service. Everything went smoothly, and everything was perfect. More
sold me a damaged used coupe, been in the shop since i bought it. service advisor Carlos was indirect and unhelpful. Broke down and needed a tow. Terrible Sales dept and Service. bought it. service advisor Carlos was indirect and unhelpful. Broke down and needed a tow. Terrible Sales dept and Service. More
I had a great experience with this dealership and German who helped me. I went and drive a couple different cars and really liked one but it was in Colorado springs. For it shipped to 104th and waited. Ger who helped me. I went and drive a couple different cars and really liked one but it was in Colorado springs. For it shipped to 104th and waited. German was easy to reach out to and helped me now than once during the waiting process and checked on the car for me. I went when the car arrived and ended up purchasing it. German was waiting for me when I got there and helped with the purchase he then wrapped a big bow on the car and just made me feel special! I tell everyone about my positive experience here!! More
Not nearly enough time to test drive vehicle. Never provided the detailed inspection report. Vehicle did not have current, up to date service and none was offered. Never provided the detailed inspection report. Vehicle did not have current, up to date service and none was offered. More
Evan was very helpful! He went above and beyond on getting me all the information about the car I purchased, and was helpful with figuring out payment/ max care! He went above and beyond on getting me all the information about the car I purchased, and was helpful with figuring out payment/ max care! More
the process was surprisingly smooth for buying a car. No high-pressure sales, no haggling, just good deals on cars in good condition. Donovan was particularly helpful in getting approved for the best fin No high-pressure sales, no haggling, just good deals on cars in good condition. Donovan was particularly helpful in getting approved for the best financing, providing context for the vehicles history, and ultimately choosing the right car. More
The worst car buying expirence I've had yet. Wouldn't recommend, the sales person was very professional however they are not customer service based. You can tell they just wanna sell a car... ma Wouldn't recommend, the sales person was very professional however they are not customer service based. You can tell they just wanna sell a car... make sure you find all the flaws before you sign the papers because if not you'll wait until THEY have time to fix it. More
All staff are very friendly, polite and respectful. They make sure all my concerns or needs are addressed. They do not try to upsell things like most dealers. E erything was quick and easy. Fast commun They make sure all my concerns or needs are addressed. They do not try to upsell things like most dealers. E erything was quick and easy. Fast communication. There was an issue with the USB connector not working, they sent me to a Mercedes dealership and they paid the repairs promptly even though it cost them a fortune. I have bought 2 cars from CarMax. Recommend! More

