CarMax
Federal Heights, CO
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It was the easiest, stressless experience I have ever had when buying a car. There was no pressure the whole time. Best part it was 3 hours start to leaving with my beautiful new Mazda. I would recommend any when buying a car. There was no pressure the whole time. Best part it was 3 hours start to leaving with my beautiful new Mazda. I would recommend anyone to come to Carmax and purchase a vehicle. More
Process was amazingly smooth and hassle free. All staff were polite and professional with no pressure to sell or upsell. I had heard good things about Carmax from friends but had never used them All staff were polite and professional with no pressure to sell or upsell. I had heard good things about Carmax from friends but had never used them - I was very pleased. I have always dreaded buying cars (new or used), I will now only go to Carmax. More
My auto mechanic recommended this CarMax location when I found out I would need a new vehicle. He was right! I completely enjoyed my car buying experience for the first time in my life. CarMax made it easy found out I would need a new vehicle. He was right! I completely enjoyed my car buying experience for the first time in my life. CarMax made it easy with their upfront, no haggle pricing. Will, Casey, and America were all fantastic. I would recommend this CarMax location to anyone. More
The associate who helped us was great. Overall, the process was clunky and slow, particularly as we were paying cash for a vehicle. It was "detailed" and "inspected" by this dealership. Overall, the process was clunky and slow, particularly as we were paying cash for a vehicle. It was "detailed" and "inspected" by this dealership. Within days we found that it had a mouse nest in the engine and over $2000 of wiring work (unrelated to the mice) that needed to be done. To their credit, the dealership has taken ownership of the cost of repairs, but this shouldn't have happened if the proper work was done on the front end. Overall, very nice people but not the best experience. More
9/6/25 We have bought many cars from this location and the consistency of top quality customer service, on many different levels, has been outstanding! In particular from our sales person Roland Thompson the consistency of top quality customer service, on many different levels, has been outstanding! In particular from our sales person Roland Thompson, back-up from manager Casey Zachman and follow-up service with Debbie Clark. All cars, even though not new, have been virtually maintenance free and everything working as it should. Sincerely, BRS More
My sales agent, Justin Wall, was outstanding. His no-pressure approach, and seamless handling of the financing process made everything stress free. The entire CarMax team prioritized my satisfac His no-pressure approach, and seamless handling of the financing process made everything stress free. The entire CarMax team prioritized my satisfaction, offering a refreshing contrast to the high-pressure tactics of traditional dealerships. I highly recommend CarMax to anyone looking for a smooth, enjoyable car-buying experience and will definitely return for my next vehicle!" More
I loved this dealership and all the people who worked there as well! Everyone was super helpful and willing to look into things for me while going through the process of buying a car. They made me feel w there as well! Everyone was super helpful and willing to look into things for me while going through the process of buying a car. They made me feel welcome and seen when i walked through! More
They were wonderful! After my first visit I was not inundated with phone calls or follow ups...they were very respectful. They didn't push me. They also didn't ask for my credit info until I was read inundated with phone calls or follow ups...they were very respectful. They didn't push me. They also didn't ask for my credit info until I was ready to seal the deal. Saturn in general is just the best place out there in terms of service. These guys were even better than the first people I dealt with at Saturn 11 years ago... More
