CarMax
Ontario, CA
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This place has been the best experience! Their customer service is incredibly wonderful! Shout out to AMANDA MACIAS in Service for going over and beyond to make sure I am taken care of. Also Their customer service is incredibly wonderful! Shout out to AMANDA MACIAS in Service for going over and beyond to make sure I am taken care of. Also huge shout out to Service Store Support Manager SANDY SMITH for being a great leader and having a AMAZING TEAM THAT PUTS CUSTOMERS FIRST! Thank you all for all you do!! More
This is a great location to help find an affordable used car. Everyone was welcoming and Fabian was nothing but helpful and made the experience worth coming back when we are ready for another one. car. Everyone was welcoming and Fabian was nothing but helpful and made the experience worth coming back when we are ready for another one. More
Had a bad experience. Bought a 2015 honda civic towards the end of the night took it home and noticed the next day that the paint was chipping away on the top of the back Bought a 2015 honda civic towards the end of the night took it home and noticed the next day that the paint was chipping away on the top of the back window. Called the Tanik the salesman that sold it to me and he said " Unfortunately there was nothing they can do for me regarding fixing it. 17k for the car and they didnt want to fix the paint. Not happy with this carmax More
Friendly, relaxed experience. However, did not disclosed that the car only had one key until all paperwork completed and car was payed. Key for car at dealer over $600 after marke However, did not disclosed that the car only had one key until all paperwork completed and car was payed. Key for car at dealer over $600 after market $350. Disappointed. Have had past 3 or 4 great experiences with Carmax purchases of Lexus, Mercedes, etc. This detail was disappointing.. More

