CarMax

The Carmax Ontario location is great place to shop for cars. I came in and meet with Fabian to inspect and test drive the vehicle. The purchasing process was a breeze thanks to his help. Now I am driving cars. I came in and meet with Fabian to inspect and test drive the vehicle. The purchasing process was a breeze thanks to his help. Now I am driving a new to me vehicle and it’s been great. More

The employees who work here were really helpful. Edward was awesome. He went out of his way to help me explore my options. The one thing that really bothered me was that the description of the T Edward was awesome. He went out of his way to help me explore my options. The one thing that really bothered me was that the description of the Truck on the website and the ad was not accurate. Some of the features I was stoked about were not there true. So beware to double check everything and take advantage of the 10 day return policy if needed. More

I thought the experience at CARMAX was good. We found a car we liked within our budget relatively easily. I felt comfortable purchasing from here. I really liked how the company didn't hide extr We found a car we liked within our budget relatively easily. I felt comfortable purchasing from here. I really liked how the company didn't hide extra fees into the purchase price at the end of the deal (we had shopped somewhere else that did that). What I wish was improved is the financing: it took a long time for them to send me something in the mail so that I could get my online account set up to start making payments. A paper that prints out along with the purchase documents on the date of purchase would be much better. More

From beginning to end, this was such a positive experience for me. I had never gone through this on my own. I lost my husband two years ago and decided to trade in his truck for something more su experience for me. I had never gone through this on my own. I lost my husband two years ago and decided to trade in his truck for something more suitable for myself. It was a bittersweet moment and the people I interacted with were so kind and compassionate. I felt safe knowing nothing shady was going to transpire. That’s priceless! More

Very pleased with our purchase. Edward Kalash was very helpful in our search. We came in looking to buy a Rav 4. However, it did not fit our needs. We decided to look for a seda Edward Kalash was very helpful in our search. We came in looking to buy a Rav 4. However, it did not fit our needs. We decided to look for a sedan and Edward mentioned that a 2024 Camry was available. It turned out that the Camry was perfect for us and our needs. Edward is the best!!!!! More

Experience was wonderful. Sales people were very helpful and thorough. I would recommend CarMax to others just cause overall experience. Sales people were very helpful and thorough. I would recommend CarMax to others just cause overall experience. More

Our customer service person Ali, made this experience exceptional!!!! His pleasant patient demeanor was wonderful and he was very knowledgeable we had 100% confidence in him!!! exceptional!!!! His pleasant patient demeanor was wonderful and he was very knowledgeable we had 100% confidence in him!!! More

My experience was very comfortable and easy. The pre qualification process help very much. I was contacted as soon as I my vehicle arrived and drove off within 1 hour. I’d advise everyone to mak The pre qualification process help very much. I was contacted as soon as I my vehicle arrived and drove off within 1 hour. I’d advise everyone to make sure you have your documents ready so it can go as smooth as possible. Demitri has been an employee for a while and he broke down everything to me. He also gave me tips on how to get my interest down. If I had to do it over I would. I think I will definitely consider CarMax on my next vehicle purchase. They have all makes and models and if the don’t they will find it for you 100 percent More

My experience from application to driving off was amazing. It was simple and quick. And everyone was extremely friendly. Working with Bong was great. amazing. It was simple and quick. And everyone was extremely friendly. Working with Bong was great. More

Love CarMax! Consistent service. Same friendly place no matter where you go. Ontario was no exception... Consistent service. Same friendly place no matter where you go. Ontario was no exception... More