CarMax

Friendly sales easy to work with no pressure I would go back if needed to purchase another vehicle back if needed to purchase another vehicle More

It was a pleasant experience. There were a couple of issues with vehicle and they took care of them. They also gave me a very nice loner vehicle. While the issues on the vehicle There were a couple of issues with vehicle and they took care of them. They also gave me a very nice loner vehicle. While the issues on the vehicle I got were being taken care of. More

I've always had a great experience with the carmax team. So muchso that I traded my car that Ibought here to the same store I bought my new vehicle from. Rob made the process super simple and was a pleasure So muchso that I traded my car that Ibought here to the same store I bought my new vehicle from. Rob made the process super simple and was a pleasure to work with More

I had an excellent buying experience, I found the car I wanted and every one was a pleasure to deal with. wanted and every one was a pleasure to deal with. More

The dealership was very clean, organized and helpful. They were also incredibly efficient and friendly. They were also incredibly efficient and friendly. More

Person to person dealing was excellent with Ken, Susan and Donna. The dealership is lacking in communication via phone call; calls were not readily returned. The service department failed to notice a vita and Donna. The dealership is lacking in communication via phone call; calls were not readily returned. The service department failed to notice a vital issue and an outside service business fixed it. Since the repair was in the 10 day warranty window, CarMax compensated us fairly quickly. More

The salesperson we dealt with was extremely unprofessional in his communication with us. Phone calls were often ended abruptly and I was therefore prevented from asking any follow up questions. unprofessional in his communication with us. Phone calls were often ended abruptly and I was therefore prevented from asking any follow up questions. His text messages looked like they were written by a middle schooler since they did not include any capitalization or punctuation. While I'm happy with my vehicle purchase, the whole process was a headache because of the salespersons poor communication skills. More

I have purchased several cars from CarMax over the years. The process keeps getting easier and more efficient. I love the no-haggle price structure, and I especially loved that almost everything could be com The process keeps getting easier and more efficient. I love the no-haggle price structure, and I especially loved that almost everything could be completed with the salesman at his desk without having to jump from person to person. The salesman also handled all the paperwork to transfer my license plates to avoid my going to the BMV. More

I want to thank Rob was an excellent salesman he listened to our need and wants we were able to get another Nissan Rouge which we enjoy very much. Excellent fuel mileage safety for the kids and much more the to our need and wants we were able to get another Nissan Rouge which we enjoy very much. Excellent fuel mileage safety for the kids and much more the dealership was friendly clean. The staff was all working very hard. Thank you again,!!look no further then CarMax they have what your looking for. More

I called during closed business hours. They returned my call to inform me the car had previously sold. They told me what others that were available. They returned my call to inform me the car had previously sold. They told me what others that were available. More