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CarMax

Hoover, AL

5.0
24 Reviews

2696 John Hawkins Parkway

Hoover, AL

35244

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24 Reviews of CarMax

October 19, 2026

CarMax is very helpful in trying to find the best price and car for you! More

by conniecabe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg
October 16, 2026

Professional sales. Professional service. Very friendly personnel. Good first time car buying experience with Carmax. More

by kobenryan
Recommend Dealer
Yes
Employees Worked With
Sarina Donaldson, Tim Wimbush.
October 09, 2026

My experience here was great! everyone was very friendly and respectful and the process was fairly easy. More

by alexiswray4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith
October 07, 2026

Carmax was easy to deal with and very helpful and courteous. My sales person, Lorenzo Locket was extremely helpful and his knowledge base was excellent. I have worked with Lorenzo for several years. More

by wayne collum
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Lorenzo Locket
September 10, 2026

I worked with Mose Williams, and he was excellent. He did not hurry me at all. There was a hiccup with the key to my vehicle, and it took a couple of conversations with the service department, but in More

by TC 2026
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mose Washington (Sales Consultant) and Angela and William in Service
August 31, 2026

This was my fourth time using CarMax and it was the best experience yet. We were able to get in quickly, see the cars we were interested in, review similar cars online, go for a test drive and purchase our More

by chris.posey5891
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eldon
August 21, 2026

Ty Williamson was an excellent help ! I would go back . He made what could have been stressful a pleasant experience. More

by SD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Williamson and Stanley Stoutamire
August 16, 2026

GREAT SERVICE. TREVIS PASCHEL WAS VERY PATIENT. WE FELT VERY COMFORTABLE. HE DID NOT HURRY US AND WE WERE ABLE TO TEST DRIVE MULTIPLE VEHICLES UNTIL WE FOUND THE R More

by deanajackson4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TREVIS PASCHEL
August 15, 2026

Buying a car has never been so easy. Awesome experience. Tim was our salesman. He was fantastic. Could not have been no better. I will always go to CarMax to buy a car. Also Tim will be More

by calvinjjsa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
July 04, 2026

Nice service and pleasant approach to sales - low pressure word word word come on man More

by Jim Sturdivant
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Schwartz
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