CarMax
Jackson, MS
Filter Reviews by Keyword
By Type
63 Reviews of CarMax
Words cannot express how satisfied with the service at Carmax. Everything was handled very professionally and expeditiously. And we are very happy and satisfied with our purchase. Carmax. Everything was handled very professionally and expeditiously. And we are very happy and satisfied with our purchase. More
The sales team was great. The business office, however, made several mistakes to include failing to issue a temp tag, missing forms that needed to be signed, putting the wron The business office, however, made several mistakes to include failing to issue a temp tag, missing forms that needed to be signed, putting the wrong name on forms, failing to get necessary information, and somehow messing up the scans of our drivers licenses. Each mistake has required me to repeat steps, some in person, which seem to continue over two weeks after our purchase. I’ve purchased at least six cars from Carmax, but never have I had this many mistakes to our paperwork. Hopefully, they’re learning and can improve. More
Process what so easy…. After I was approved and car was delivered the documents where sent via email the day of pickup I bag have been there a hour and was fine… After I was approved and car was delivered the documents where sent via email the day of pickup I bag have been there a hour and was fine… More

