CarMax

Everyone that we dealt with was extremely nice! Everything was very organized and went very quick. On the way out the door every employee congratulated me. Everything was very organized and went very quick. On the way out the door every employee congratulated me. More

From start to finish, the customer service was excellent. Hundreds of cars to choose from without the pressure that you sometimes feel at a lot of dealerships. I do truly feel they have your best interest in Hundreds of cars to choose from without the pressure that you sometimes feel at a lot of dealerships. I do truly feel they have your best interest in mind and want to find what is best for you from your vehicle to the purchase and even the appraisal. I was thoroughly impressed with each associate we encountered, which was several during the 2-3 weeks we were shopping. Great team and we will use them again in the future! More

First time I have worked with CarMax and the employee was great. Steven did not hurry through anything with us. He explained any questions we had. His professional and knowledgeable information was appreciat great. Steven did not hurry through anything with us. He explained any questions we had. His professional and knowledgeable information was appreciated and welcomed. thank you Steven. Maybe a bonus for him?? I love the car and would consider, if needed, return to CarMax in the future. Thank you and your company for their selection and quality of service and vehicles. More

They were amazing and none pressure excellent customer service. Will definitely go back again love the no pressure service. Will definitely go back again love the no pressure More

Quick test drive and vehicle purchase. Easy to to a transfer on death title. Would buy again from them. Easy to to a transfer on death title. Would buy again from them. More

I brought my own financing, so the purchase was easier. I did not purchase the MaxCare, because I received a better deal through Subaru. I purchased the vehicle on Friday 6-6-26. It was ok during the test I did not purchase the MaxCare, because I received a better deal through Subaru. I purchased the vehicle on Friday 6-6-26. It was ok during the test drive prior to purchase. The vehicle had a check engine light come on before we left the parking lot. The first available service appointment was on 6-17-26. This seemed outlandish since I had just purchased the vehicle and did not get to leave CarMax. Fortunately, the Outback was under manufacturer's warranty, so we were able to have the O2 sensor replaced within a couple of days. CarMax did provide a loaner vehicle. More

This is the second car I have bought from Carmax and am thoroughly pleased with the process. They always have an excellent selection of used cars and they go above and beyond to make sure you leave happy. thoroughly pleased with the process. They always have an excellent selection of used cars and they go above and beyond to make sure you leave happy. Thanks Carmax! More

Great dealership, shout out to Piper for her attention to details, and comfortable. Trade in pricing was fair details, and comfortable. Trade in pricing was fair More

Bought a 30k dollar truck and the detail was terrible. I called and spoke with my salesman and he said the manager told him there detail department “sucks” so we will give you 150$ to have it detailed. I I called and spoke with my salesman and he said the manager told him there detail department “sucks” so we will give you 150$ to have it detailed. I was inconvenienced my whole next Saturday to have it detailed, then I was inconvenienced after work to have to drive to them to get my money. YOU NEED TO DO BETTER CARMAX! I will never consider these people again when I buy. More

I bought my last car here 10 years ago and both experiences have been great! experiences have been great! More